• tuesdays tip


    This Tuesday’s tip: Share your WINsights.

    Have you been told recently that you're appreciated? We all like being told we are appreciated from friends and family but what about companies you do business with?

    Windstream would like to take this opportunity to tell you that you are a valued customer and thank you for your business. Feels good, right? Windstream understands this and, because we appreciate you, we want to know what you think of Windstream, what we do well and what we can do to better serve you. How can you tell us? Join the WINsight panel.

    What is it?

    The WINsight panel is a free online community where you can participate in surveys regarding Windstream products and services. You, our customers, are the best resource for Windstream to ask “What do you think?” For example, we recently asked what the most preferred way to set up entertainment and communication services is, whether it is in person at a store, online or over the phone. The WINsight team has also asked the current panelists what benefits are most important in a customer loyalty program.

    What’s In It for You?

    The WINsight team will send you a survey asking for your opinions which will help us develop a service or improve the way we do business. Each survey takes approximately 5 minutes of your time to complete and share your thoughts. In turn, the results will be compiled and details of the results will be included in a quarterly newsletter. As you are providing Windstream valuable feedback, you will be rewarded with a chance to win prizes. With the completion of a survey, your name will be entered in a quarterly drawing for an Amazon gift card and, as the winner, your name will be listed in the newsletter.

    How Do You Sign Up?

    Join the WINsight Panel by visiting the WINsight Panel site and clicking Join Now. You will be asked to complete a short survey in order for us to learn who you are and what is important in your daily life. You will also be asked to provide an email address and password to use as a login. Upon completion, you will receive a confirmation email at the email address provided.

    Note: When a survey is ready for you, we will send you an email letting you know it’s waiting for you.

    If this sounds interesting to you, I hope you join us and help us provide you the best possible service. Thank you again for your continued business.

    Father’s Day is Sunday June 15th. Need a gift idea?

    Father’s Day is coming up. Instead of looking for a standard tie, let him know you appreciate him and all he has done for you. Do something different to say “Thanks, Dad.” Here are my top 5 ideas in no particular order with some suggestions on where to look.


    1. Send a card. Imagine Dad checking his email and he gets an electronic greeting including a personal message. Check out sites like Hallmark or American Greetings. A nice way to say how much you care.
    2. Give Dad a shaving kit. A nice razor or set of razors packaged with shaving cream or after shave can be a great idea. Some men don’t buy these nice kits themselves and they can be handy for travel. 

    3. Is your Dad a tech guy? Look here for something Dad may enjoy like headphones or an electronics charging station. A new gadget for Dad to play with is sure to make Dad’s day special. 

    4. Gift cards. When it’s hard to decide on the perfect gift for Dad, a gift card for his favorite sporting goods store is sure to be a winner. Dad can go look for the best fishing equipment to reel in the big one!
    5. Nothing tops a great Father’s day like a nice dinner. Find a great recipe to make for dad and keep him away from the grill. It’s his day after all! 

    However you choose to celebrate, to all Dads, Happy Father’s Day! Make it a great day.