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  • tuesdays tipTuesday’s Tip with Amanda: We’re-a-Here-When-You-Need-Us-Provider

    Welcome back for the second installment of Tuesday’s Tip with Amanda. I had so much fun writing my first post, I hope you found it beneficial. This week I wanted to share more ways for you to get help and find the answers you are looking for. I have also included some St. Patrick’s Day fun!!

    We realize your family's Internet and entertainment needs don't end at normal business hours. That's why Windstream offers a variety of tools online and by phone that extend well into the evening (some even 24x7).

    Say you’re sitting down to set up the new tablet you just bought to make it Wi-Fi accessible...Wendy is up all night.  Windstream’s virtual agent can help by providing the settings you need, whether it is 7 PM or 2 AM.

    Also for your convenience, frequently asked questions (FAQ's), along with how-to videos, can be found online at Windstream.com anytime. Just select the Support tab and search for your topic.

    For questions regarding Internet service or if you need to report trouble with your telephone, you can do so with Live Chat. Technical Support and Repair are available via Live Chat as well, 7 AM – 8 PM CST, 7 days a week. If you’re reviewing your bill or have a question regarding your current Windstream service, Live Chat can help between the hours of 7 AM – 5 PM CST Monday – Friday. Simply, have your Windstream information available, such as your Windstream account or telephone number, and chat with the department you need via your computer or laptop.

    If you are more comfortable speaking with a representative by phone, Customer Service is able to assist you with questions or order placement 7 AM – 7 PM CST Monday – Friday and 7:30 AM - 4:30 PM CST on Saturday. Technical Support and Repair can be reached by phone 24x7.

    And of course, our online store is open 24x7 for your late-night shopping. Visit Windstream.com to place your order or update your services anytime. Please provide a valid email address or can-be-reached number so Windstream may contact you with updates or questions if more information is needed.

    We’re more than a service provider. What can we do for you?

    St. Patrick’s Day fun!

    On March 17th, we’re all a little Irish and there are lots of great ways to get the whole family in the spirit. Searching the web via windstream.net for St. Patrick’s Day crafts provides fun ideas for all ages.

    A holiday themed meal can be delicious, too and corned beef and cabbage is sure to be on the tables of many. So, I was thinking…have you ever wondered about the origin of corned beef and cabbage and how this became a St. Patty’s Day favorite? The traditional meal actually started out as pork and potatoes!

    There are several ways to cook corned beef and cabbage. Another simple search on Windstream.net shows slow cooker recipes to be a popular option. Growing up, I ate baked corned beef and cabbage. However, in the last few years, I was introduced to boiled corned beef. Both are very good, and even better with carrots and onions. Once you browse and find your favorite recipe, read up on this intersting St. Patty’s Day tradition.

    I'll close with a little Irish humor for you...what’s Irish and stays out all night? Paddy O'furniture! Hope you have a great St. Patrick’s Day filled with lots o’ luck!