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  • Windstream Service Agent

    Windstream Service Agent is a complimentary online tool available to all High-Speed Internet customers that assists with the installation, configuration, and management of your Windstream Internet service.

    Once downloaded to your desktop, a quick link provides you with 24/7 real-time access to manage your account including the ability to view and pay your bill, as well as purchase and activate new services directly from your computer. Click here to download the Service Agent.

    Below you will find additional information about the Service Agent’s features.

    Navigation

    The top section of the Service Agent provides category tabs to aid in navigation.

    My Services

    This tab will show you the current services on your High Speed Internet account. Here you can also see any purchased services that are not currently installed and have the option to activate.

     

    Service Agent - My Services

     

    Available Services

    Here you can browse beneficial services by category you are not currently subscribed to.

    Security and Back-up:
    Windstream recommends online protection for all High-Speed Internet users. We offer a variety of services to protect your identity, your computer, and all of your valuable stored information. You can purchase and install a security package directly from the Service Agent.

     

    Service Agent - Security and Backup

     

     

    E-Care: 
    See available options for protecting your equipment, we offer protection for everything from computers to inside wiring.

    Service Agent - ECare

     

     

    Free Services:
    Windstream offers several free services to make your online experience better. Visit this tab to see what services are available.

    Service Agent - Free Services

     

    My Account

    Manage your Windstream.net email account and view and pay your bill.

     

    Service Agent - My Account

     

    Support

    Get the help you need as it pertains to your Windstream service. We offer several options to help troubleshoot your issues or find answers to your questions.

     

    Service Agent - Support

     

     

    Contact Us:
    We want to help you in with any problems or questions you have. We offer several contact options, so choose the one that is most convenient for you.

    Service Agent - Contact Us