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Have a question? Can't find what you're looking for on our site? Wendy, our 24/7 virtual agent, is here to help. Go ahead, ask her. (Click on the "Ask Wendy" link in the gray box to the left of your screen.)
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The Windstream Service Agent offers:
Use the free Windstream Check-up Center to do the following:
Fixing problems from inside your computer.
It's like having tech support visit your home. A Windstream technician remotely enters your computer to solve problems straight from your desktop.
Chat with online Tech Support
9am - 9pm ET
Email questions for our staff to answer
Windstream Customer Service
Windstream Sales Team
Internet Technical Support
(866) 445-0978 (24/7)
(800) 481-5441 (9am - 7pm ET)
Phone Service Repairs
(866) 445-3194 (24/7)
At Windstream we value your feedback and want you to be a part of improving the customer experience by joining our WINsight Panel – letting your voice be heard. We are here to listen to your ideas and be inspired to act upon those ideas to transform your world with Windstream. Plus, simply by joining you’ll be entered into a quarterly drawing for one of three $250 Amazon Gift Cards.
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To view available plans, choose the service below that you are interested in. Once you decide which plan is right for you, add the services to your cart and proceed to checkout.
Setting up your Windstream email through the email client on your PC or mobile device is easy. Select your e-mail application from the list below for a detailed set of instructions on how to set up your Windstream email on your computer or mobile device...
To access your email from our Windstream.net website, click on the E-mail on the top navigation bar...
The following is standard configuration settings for Windstream Internet servers, access credentials and Windstream email....
Windstream offers several convenient ways to pay your monthly bill...
Before setting up a wireless connection on any device, make sure you have completed your Windstream modem installation, your modem is connected to the Internet and Wi-Fi is enabled on your computer or laptop...
Understanding your internet speed and what it means can help you get the most out of your internet connection. Watch our short videos to help you choose the right internet speed for the way you use the internet and make the most of your speed by optimizing your system.
Watch this short video for help setting up up your wireless connection on your Mac OS X, or scroll below for step-by-step instructions...
As the largest communications company focused on rural America, Windstream provides digital voice, broadband, and entertainment service for approximately 3.3 million customer lines in 18 states....
Effective February 1, customers in area code 270 will be required to dial the area code in addition to the 7-digit telephone number when placing local calls. The requirement is a result of the recently approved 364 area code that will cover the same geographic area as the 270 area code...
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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