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The Windstream Service Agent offers:
Use the free Windstream Check-up Center to do the following:
Fixing problems from inside your computer.
It's like having tech support visit your home. A Windstream technician remotely enters your computer to solve problems straight from your desktop.
Chat with online Tech Support
9am - 9pm ET
Email questions for our staff to answer
Windstream Customer Service
Internet Technical Support
(866) 445-0978 (24/7)
(800) 481-5441 (9am - 7pm ET)
Phone Service Repairs
(866) 445-3194 (24/7)
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To Activate Call Forwarding:Listen for dial tone.Dial 72# (with rotary - skip the # and wait four seconds).Some areas require the use of *72After dial tone, dial number to which calls should be forwarded.When someone answers at the forwarded number, or you hear a series of beeps, Call Forwarding is in effect.If there is no answer at the forwarded number, repeat above steps. You will hear a series of beeps to confirm Call Forwarding is in effect.To Deactivate Call Forwarding:Listen for dial tone.Dial 73# (with rotary - skip the # and wait four seconds).Some areas require the use of *73A series of beeps will indicate Call Forwarding is discontinued. Calls will now ring on your phone.Charges will be incurred for long-distance calls using this feature.
I understand you would like to change your current phone package. Please contact a customer service representative at 1-866-445-5880.
Windstream TechHelp is a new computer and technology support service for our Internet customers. TechHelp consists of the following services:
Spyware and virus removal
Firewall setup and diagnostic
As the largest communications company focused on rural America, Windstream provides digital voice, broadband, and entertainment service for approximately 3.2 million customer lines in 16 states: Alabama, Arkansas, Florida, Georgia, Kentucky, Mississ
Dial your voice mail access number given to you by the Windstream sales representative. Most of our areas allow you to also access your voicemail box by dialing *98 from your phone. Use the specific instructions given to you by your sales representative. You may also call for directions to your voicemail box 800-347-1991.
Vacation Service allows you to suspend your service for a specified period of time without the hassle of disconnecting your service. You must be on Vacation Service for a minimum of 1 month and a maximum of 12 months. There is no charge to add or r
Please contact our Sales and Service Representatives at 800-347-1991 to obtain Windstream services and products.
For prompt attention to your repair issue please call our Repair Department 800-782-6206. We are open 24/7 and offer an automated service to report your issue.
Selective Call Rejection prevents unwanted calls from disturbing you. Follow these guided instructions.
This fee recovers Windstream's costs associated with construction, maintenance and upgrades of 911 services and related facilities. This fee also recovers the costs of local government providing 911 services in states that have enacted a 911 surchar
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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