Home Phone Services Support

As the largest communications company focused on rural America, Windstream provides digital voice, broadband, and entertainment service for approximately 3.2 million customer lines in 16 states: Alabama, Arkansas, Florida, Georgia, Kentucky, Mississ

Date Updated: 06/10/2013

I understand you would like to change your current phone package. Please contact a customer service representative at 1-866-445-5880.

Date Updated: 06/03/2013

To Activate Call Forwarding:

Listen for dial tone.
Dial 72# (with rotary - skip the # and wait four seconds).

Some areas require the use of *72

After dial tone, dial number to which calls should be forwarded.
When someone answers at the forwarded number, or you hear a series of beeps, Call Forwarding is in effect.
If there is no answer at the forwarded number, repeat above steps. You will hear a series of beeps to confirm Call Forwarding is in effect.

To Deactivate Call Forwarding:

Listen for dial tone.
Dial 73# (with rotary - skip the # and wait four seconds).

Some areas require the use of *73

A series of beeps will indicate Call Forwarding is discontinued. Calls will now ring on your phone.
Charges will be incurred for long-distance calls using this feature.

Date Updated: 04/25/2013

I understand you would like to change your current phone package. Please contact a customer service representative at 1-866-445-5880.

Date Updated: 03/20/2013

Windstream TechHelp is a new computer and technology support service for our Internet customers. TechHelp consists of the following services: 24x7 Support Spyware and virus removal Firewall setup and diagnostic Softw

Date Updated: 01/30/2013

Dial your voice mail access number given to you by the Windstream sales representative. Most of our areas allow you to also access your voicemail box by dialing *98 from your phone. Use the specific instructions given to you by your sales representative. You may also call for directions to your voicemail box 800-347-1991.

Date Updated: 01/30/2013

Vacation Service allows you to suspend your service for a specified period of time without the hassle of disconnecting your service. You must be on Vacation Service for a minimum of 1 month and a maximum of 12 months. There is no charge to add or r

Date Updated: 01/30/2013

Please contact our Sales and Service Representatives at 800-347-1991 to obtain Windstream services and products.

Date Updated: 01/25/2013

For prompt attention to your repair issue please call our Repair Department 800-782-6206. We are open 24/7 and offer an automated service to report your issue.

Date Updated: 01/25/2013

Selective Call Rejection prevents unwanted calls from disturbing you. Follow these guided instructions.

Date Updated: 01/04/2013