Need help? Ask Wendy.
Have a question? Can't find what you're looking for on our site? Wendy, our 24/7 virtual agent, is here to help. Go ahead, ask her. (Click on the "Ask Wendy" link in the gray box to the left of your screen.)
Click here to learn more about Wendy.
The Windstream Service Agent offers:
Fixing problems from inside your computer.
It's like having tech support visit your home. A Windstream technician remotely enters your computer to solve problems straight from your desktop.
Chat with online Tech Support
Email questions for our staff to answer
Windstream Customer Service
Windstream Sales Team
Internet Technical Support
(866) 445-0978 (24/7)
(800) 481-5441 (9am - 7pm ET)
Phone Service Repairs
(866) 445-3194 (24/7)
At Windstream, we value your feedback. Be a part of improving the customer experience and let your voice be heard! We are here to listen to your ideas and be inspired to act upon those ideas to transform your world with Windstream. Plus, on completion you will be entered into a drawing for the chance to win a $100 Gift Card to Amazon.
Search below to find helpful answers related to your question. You can also browse our top FAQs below. (Example: How do I set up my wireless connection?)
We are ready to help.
Browse our most popular support questions here.
Browse All FAQs >>
Where are Windstream's available services?How can I sign up for Windstream service?My Internet is currently slow. How do I improve the speed of my Internet service?What are standard configuration settings for Windstream Internet service?
What is Windstream TechHelp?How do I set up a new email address?How do I access my e-mail on the Windstream website?How do I reset my Wi-Fi password?
How do I pay my bill online?How do I print my bill?What are my bill payment options?What are the charges and fees on my bill?
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
Please let us know who you
are so we can check for the available services to your home!
I'm a New Customer
I'm an Existing Customer
Sorry. We were unable to find an account for this phone
number. Ensure the phone number is correct or enter another number
that is your account phone number.
If this is your
Windstream account number, please call us at 1-866-445-5880 for
Please check that you entered your address correctly.