I need help understanding my bill.
Watch this short video for help understanding your bill or scroll below for additional detailed information.
The first items you will see in the account detail section are the summary of payments and adjustments and the summary of current charges. In the summary of payments and adjustments, these charges and credits do not apply to be any one specific service, but instead apply to your overall account. For example, any payments or credits made to your account since your last bill will appear first in the account detail section. Late payment fees will also appear at the beginning of the account detail section.
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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