Mitel 3000 Communications System
Enhance your communications with a single system that can manage a complete range of converged voice and data requirements over a single network, while offering a feature-rich phone solution. Mitel® 3000 communications system delivers a host of leading-edge standards that makes communication more manageable for today’s small office settings. Whether you operate a retail business, a multi-branch business, Mitel 3000 offers you a scalable, affordable route to breakthrough technology convergence.
Mitel 3300 Communications System
The Mitel 3300 IP Communications Platform (3300 ICP) serves businesses of all sizes with either single or multiple locations. Easily expandable, it works with your business’ local or wide area network regardless of manufacturer. That means thousands of users in a single building or campus setting can access the 3300 ICP’s features and applications. This approach uses the full power of Internet protocol (IP) while recognizing the need to support traditional systems and devices as your business evolves to a fully IP-based environment.
Nortel Business Communications Manager 50
The Business Communications Manager (BCM) 50 system from Nortel is an all-in-one platform for converged voice and data communications; ideal for small to medium businesses with three to 50 users. This platform has advanced capabilities such as robust telephony features, voice messaging (including the ability to forward voice, fax or text messages to the most popular mobile devices), unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony.
Nortel Business Communications Manager 450
Nortel’s Business Communications Manager (BCM) 450 is designed specifically for medium-sized businesses and branch offices with 30-250 users. Supporting both IP and traditional digital technologies simultaneously, BCM paves the way for your move from an IP-enabled to a pure IP deployment; so that you can participate in the benefits of the latest technologies while leveraging your existing investments. The BCM 450 offers powerful applications and features that reduce operating costs, enhance employee productivity and increase customer satisfaction.
Nortel Software Communication System
Nortel's Software Communication System (SCS) is the Industry's first truly open-source Unified Communications (UC) software solution. This easy-to-use, integrated solution promotes collaboration, expedites the decision-making process, and shrinks costs. Its open, Web services–based design offers not only a full suite of UC features, but also the foundation you need to sync your business processes with the latest communications
technologies—today and tomorrow.
Nortel Communications Server 1000
Nortel Communication Server 1000 is a server-based, full-featured, highly scalable IP communications system that meets the needs of enterprises from small to large. It provides the benefits of a converged network plus advanced applications and over 750 world-class telephony features, while enabling communications security through a full suite of security features and capabilities. Communication Server 1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP phones.
Enhanced Voice Applications: Call Accounting Software
Call Accounting Software allows your business to control costs by identifying where waste occurs. It gives your business the information needed to optimize performance and cost effectiveness of your communication systems. This system allows you to allocate communication costs by department, prevent fraudulent use of telephones, improve customer service by measuring call answering times, restrict access to certain Web sites, monitor use of e-mail systems, track call costs for mobile phones and produce integrated management reports for all communications types. It's a key business tool that provides your company with the tracking ability it needs to run efficiently.
Enhanced Voice Applications: Voice Mail with Unified Messaging
Voicemail with Unified Messaging combines fax, voicemail and e-mail in one location with accessibility from any touchtone phone or desktop PC. This system will improve employees' productivity as it enables the mobile worker to remain diligent with E-mail-By-Phone, Speech Activated Messaging and access to voice and fax messages. It also reduces training time as it provides a streamlined user interface. And it can be used in any number of environments including Microsoft Outlook, Lotus Notes and many more.
Enhanced Voice Applications: Business Call Recording
With Business Call Recording, you now have the ability to document all of your business conversations forever. This feature allows you to never question the accuracy of your memory. Simply go back to the call and listen to customer questions and promises made to ensure the best customer service, protect your company from lawsuits, avoid employee conduct problems and mine calls for insight. Call recording will also reduce your overall business costs because it allows you to resolve disputes quickly, prevent miscommunications and improve training efficiency.