Spend less time worrying about phones, budgets, and vendors. Spend more time growing your business. Windstream Total Office is the complete business phone system and high-speed dedicated Internet solution that provides everything your business needs: all the equipment, installation, maintenance, support, updates and more.

Windstream Total Office is a complete solution that includes your choice of 1.5 or 3.0 Mbps T-1 dedicated Internet connection, unlimited local calling, long distance options, phones, and many key IP features for mobility and productivity. Bottom line—Total Office offers freedom from expensive PBX equipment, eliminates multiple carriers and bills, and offers flexibility to deliver customized user productivity solutions for your company.

• Save money.  Save on local and long distance calling, no big capital outlay, and no maintenance costs. 
• Simplified. Combine voice and data communications onto a single network eliminating the need for multiple connections and multiple providers. Plus, we provide the equipment, set it up, maintain it and keep it updated for you.
• Work smarter. Be more productive, more collaborative, more mobile, and more responsivewith a comprehensive menu of telephony features, such as voicemail, extension dialing, call forwarding, call park, call transfer and more. Over 30 calling features come standard with optional features such as automated attendants available.
• Business-class performance. Bandwidth dynamically allocated so as call volumes fluctuate, you always get the highest possible bandwidth for data—without impacting the quality of your voice calls.

Total Office gives you unprecedented power and flexibility—no capital expense, no financing of equipment, and you will never get stuck with obsolete phone system equipment again.

Total Office unifies the two most-used tools of the business world, the phone and Internet, creating a single communications platform that delivers the best of both worlds. Total Office is a fully managed, unified communications solution that converges your voice and data applications on a single network, requires no capital expense or ongoing maintenance costs, is simple and easy to use, is highly scalable to accommodate growth and offers easy online administration.

Additionally, Total Office leverages the increased functionality of Voice over IP technology to gain advanced calling features such as voicemail, automated attendants, extension dialing, call forwarding, call park, call transfer and more for improved productivity.

Total Office provides customers with affordable local voice, long distance, voice mail, and Internet access services all over Windstream’s reliable IP network. Among the many advantages of this service for the customer, perhaps one of the most compelling is dynamic bandwidth allocation. Dynamic bandwidth allocation efficiently controls the available network resources by assigning bandwidth on demand between voice and data traffic resulting in the most productive use of the network access.

If you are looking to replace your outgrown, outdated and very expensive PBX/Key system or Centrex service, then consider Windstream Total Office.

• Fully managed service. Windstream provides the phones, routing equipment, software updates and maintenance, so there is no costly capital investment or ongoing maintenance costs. 
• Hosted on Windstream’s carrier-grade network. Windstream leverages its state-of-the-art, fully redundant IP network to ensure the highest quality of service.
• Won’t become obsolete. Feature upgrades are automatic and seamless across the platform. 
• Dedicated Internet access. Delivered over T-1 for symmetric upload and download Internet access speeds.
• Voice prioritization. Calls coming into and going out of your business always receive priority.
• High-quality system. Delivers a high quality, highly reliable, telephone system that is easy to manage and use.
• Dynamic allocation. Bandwidth alternates “on demand” between voice and Internet. If there are no voice calls up, then the entire bandwidth of the T-1 is available for Internet use. As voice calls become active, then the bandwidth for the Internet lowers to make room for the voice.
• Easy-to-use Web portal. Easily update your individual call features at any time using your Internet connection. Activate and configure features, tailor calling features to individuals or groups, control call features, add a new person or change an extension number, retrieve your voice mail messages.
• Local support. Windstream delivers locally-based technical support so we can provision and upgrade your service quickly. Our Network Operations Center (NOC) provides single point of contact for 24/7/365 proactive network management and support.

• Dedicated high speed internet over T-1, available in 1.5 and 3 Mbps speeds
• 16 public IP addresses with 14 usable for host addressing
• Domain name services for primary & secondary DNS
• 25 @domain.com e-mail accounts with 250MB storage and SPAM filtering
• Unlimited local calling
• Long distance voice service options
• Voicemail features
• 34 standard voice features plus optional features available
  Download complete feature guide
• Polycom IP 330 phones
  View Polycom IP 330 Interactive Setup Guide
• Web portal for ease of management

Business Voice Services. Drawing upon our long-standing communications heritage, vast industry expertise and the world-class technology of our partners, Windstream offers a full spectrum of traditional and next-generation voice services to help drive your business forward. 

Internet Access. Provided over our exclusive, robust carrier-class IP network, Windstream offers Internet access solutions that provide you with the dedicated high-speed access, optimal performance and reliability you need for business-critical applications.

Managed Security. With the ever-increasing presence of cyber threats, it becomes even more important to have preemptive measures in place to reduce potential threats and attacks. Windstream Managed Security unifies the stand-alone security services you need to stay protected—anti-virus protection, firewalls, intrusion prevention and detection—into a single unified threat-management solution.

Web Hosting Solutions. Windstream Web/E-mail Hosting service enables customers to build and publish a Web site, create an online store, manage their business e-mail accounts as well as many other features to promote your business. Windstream E-mail Hosting packages include branded e-mail accounts with up to 1GB of e-mail storage, 99% uptime guarantee and 24/7 technical support.

Equipment Solutions. Windstream has partnered with some of the most respected names in the industry to bring you state-of-the-art technology and the features you need to drive your business forward.