Pre-call features include:
- Broadcast Service — Use our fax/e-mail broadcast service to disseminate call documents simultaneously before or after the conference.
- Password Security — Ensure only invited participants attend the conference using a password for security.
- Music — Set a formal tone by using a music entry that keeps participants on music hold until the leader is ready to begin.
- Lecture Mode — Have the operator run the call in lecture mode, which mutes participant lines during the call to ensure there is no interruption.
- Call Recording — Digitally record the call on Encore for future playback via a toll-free number, 24/7.
- Roll Call — The roll call option conducted by an expert operator is ideal for smaller, more formal conference and ensures all parties are on the line.
- Polling — Use the polling option to boost participation and get results before the call is over.
- Communication Line — Manage all the "behind the scenes" issues using another communication line to speak with the lead operator outside of the conference.
- Keypad Commands — Keypad commands allow you to summon an operator, group mute/unmute all lines, mute/unmute your line or lock the conference.
- Encore Report — The Encore Report shows transcribed information on who dialed into Encore.
- Facts Complete — Facts Complete provides participants' names, companies and on-the-line times.
- Transcription — Receive a professional transcription of what was said on your call within 48 hours.
