Small Business

So many network problems can be traced to the router. Delays. Unauthorized access to the network. Denial of access to authorized users. Configuration errors that create network slowdowns. This is where Windstream Managed Router comes in. Windstream Managed Router service is designed to ensure optimal network performance and efficiency.

From router configuration, installation and management to maintenance, Windstream takes on the responsibility for managing your network routers* to enable increased network performance, better resource allocation and faster issue resolution.  

• Peace of mind. With Windstream’s periodic backup of router configurations and commitment to fast next-day replacement of faulty equipment, you can have peace of mind knowing there will be minimal impact on your business operations if ever a problem arises.  
• Enhance network performance. Your network performs better and more reliably, downtime is reduced and problems are solved faster.
• Reduce operational costs. With this service, you don’t have to worry about router configuration, installation, maintenance or repair. Windstream does it all, saving your company the internal costs associated with network management. 
• Expert knowledge. Gain access to Windstream’s team of Managed Router experts 24/7 so you have the peace of mind knowing that your data equipment is continually working properly.
• Enjoy single source simplicity. With Windstream as the single point of contact for your network devices and telecommunications services, you have a single partner to manage your network end to end, providing consistency and reliability. 

No more struggles with your network configuration, wondering about security or settings for optimal performance. You can leave that job to Windstream.

Why is a router so important to your business? Today companies across every industry are leveraging the power of communication by connecting their local area networks (LANs) to the Internet. Whether you are a doctor's office that needs to transmit images, an advertising agency that sends large graphic files, or a retailer with an active web presence, the quality of your Internet connection and performance of the network has a direct impact on your success. This is where Windstream Managed Router service comes in.

Managed Routers are all about efficiency. It’s the router that determines the best (most efficient) path to get your data to its destination. Windstream Managed Router service provides professional configuration, installation and maintenance, 24x7 support, and next-day replacement for approved Windstream-provided routers*, to ensure optimal network performance for operations that depend on the network.  

Options:

Windstream offers a wide range of routers*  available from leading manufacturers, from entry level to complex models, depending on customer need and configuration. Choose the level of  your warranty, from 4-hour to next-day replacement or repair of faulty equipment, based on your business needs.

Availability:

Windstream Managed Router service is  a perfect complement to  our ConnectStream Ethernet Internet, Dedicated Internet, VPN and VLS services.

• Router install and configuration. Managed Router service provides initial router configuration, and ongoing configuration support, professional installation and turn-up.
• Configuration Management. Periodic backups of CPE router configuration data.
• Change Management. Physical and logical moves, adds, changes and deletions.
• Hardware replacement. Choose the warranty option that fits your business requirements, 4-hour or next day replacement for faulty or damaged routers.
• Maintenance. Software administration and upgrades.
• Security. Standard firewall functionality for built-in security measures to protect your hardware from cyber threats and hackers.
• Router reporting. Monthly reporting via eHealth allows customers to plan for bandwidth usage and growth.
• 24/7 Customer Support. Fully staffed Technical Assistance Center available 24 hours a day, 365 days a year to handle trouble reporting and resolution.

Ethernet Internet. Windstream Ethernet Internet delivers dedicated bandwidth similar to a T1 connection to your business at a much lower cost. Ethernet Internet provides consistent throughput and reliable performance at all times to support the most advanced business applications and extreme bandwidth requirements of your business. 

Wireless Networking. Enhance your Broadband experience with Windstream’s Wireless Gateway. A one-box solution, Secure Gateway combines the features of both a wireless router and a broadband modem, allowing you and your employees to connect multiple devices using a single high-speed Internet connection.

Dedicated Internet. Windstream’s Dedicated Internet Access services provide you with high-speed dedicated access, global reach, optimal performance and security.

VPN. Windstream VPN solutions provide customers with private, multi-site data connectivity for corporate headquarters, branch offices, business offices and business partners onto one seamless, efficient IP network. Connect your locations with secure, high-speed, private networking services.

Virtual LAN Services. Windstream Virtual LAN Service (VLS) enables customers to connect multiple, remote LAN’s together using flexible, scalable Ethernet technology. VLS provides high capacity point-to-point and point-to-multipoint Ethernet transport in a private Layer 2 MPLS based VPN.

Financing. Windstream offers innovative customer-focused financing solutions, allowing you to stay up-to-date with current technology while also staying within your budget. Windstream also offers innovative financing that is capable of growing and changing as your needs change, offering flexibility and protection against obsolescence.