Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
Most everyone has a routine when it comes to settling in for bedtime. Some of us like to turn on the TV for some background noise as we drift to sleep. Others might prefer scrolling through their phone, checking emails or their Facebook newsfeed—faces lit with the electronic glow from the cell phone screen. And let’s not forget the book worms whom read a chapter or two before turning off the night lamp. Now, of these three bed routines, which one would you say you're more likely to do before getting some shut eye? If you look at your phone or watch some TV before bed, you’re not alone. It turns out, 95 percent of people use electronics within the same hour of going to bed. Here are a few facts you should know about how technology can affect your sleep pattern.
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Sometimes when troubleshooting your internet connection or checking your speeds at home you may be using a device which is wireless rather than wired. Many of us only have wireless devices. With this week’s tip, I wanted to share a few hints on how to make sure you are getting the best results from your own troubleshooting or monitoring.
The world of technology is constantly evolving around the consumer. These days, we want something on the go! And sometimes, our mobile phones simply don’t cut it for a better online experience or just getting the job done—whether it’s something work, school, or travel related. If you’re searching for your mobile computer soulmate, there’s a few things to consider. Let’s breakdown the top mobile computing contenders, shall we?
There are apps available on Android devices and iPhones for almost everything. In today’s tip, I want to share with you a new app which may make your life a little easier.
Windstream is proud of independent local culture. After all, rural communities are the backbone of our business and we realize there are great things happening within each of these communities. That’s why each week, Windstream shares the story of the creative entrepreneurs in the communities we serve in a series called Locally Crafted.
At Windstream we are committed to providing you the best services possible, whether it’s quality internet service, or just a small part of the internet you can call your home. Windstream is proud to announce major changes to Windstream.net. Now you can have an anchor to the internet from your phone, 24/7! Windstream.net features everything you’ve come to expect from your Windstream.net service as well as:
Many of us now not only stream YouTube videos but entire television shows. This week, I wanted to share a few tips and things to consider when streaming content and maybe improve your experience.
The What’s New page is your one-stop source for the latest things we’re excited about! In a nutshell, we’ll tell you about relevant product updates, interesting stories and features from our blogs, and other tech tidbits. Here’s 5 examples of what the What’s New page will showcase:
Now that Apple Music has joined the competitive ranks of Spotify, Google Play, Rhapsody and other music streaming services, there’s no better time to see which service you should tune in to. Here are some key comparisons to consider before switching stream camps or signing up altogether.
Acronyms have become a part of the way we talk or type. Have you heard someone refer to a technical acronym and wonder what they meant? With this installment of Tuesday’s Tip, I wanted to share a few widely used technical acronyms and what they mean.
The 4th of July sparks different ideas of fun and festivities depending on who you ask. Some people instantly imagine a cookout with the family, fireworks and swimming, while others reflect on their service to their country on this momentous day. No matter how you celebrate the 4th, here’s some facts you might not have known related to the 4th of July and all things American. (We won’t tell if you decide to use any of these facts to impress your family and friends!)
In continuation of discussing common Internet threats to your computer—like computer viruses and spyware—today we’ll take a brief look at the Trojan Horse, or Trojans, and how these sneaky programs can cause trouble for your computer.
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Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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