Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
Have you ever seen someone on their phone so often you think, “Why don’t they just get it attached to their face?” Well, with the newest generation of technology, keeping your phone close is becoming a more likely option.
Technology has jumped leaps and bounds in making complex devices fit in the palm of your hand. More recently, with devices that are as flexible as a piece of rubber, finding new ways to integrate technology into common wearable items (such as shirts and watches) are already seeing development. Read more >>
Whether you use Facebook, Twitter or another social media site, I wanted to share some tips to make sure your social media profiles remain secure.
Password Security: Having a strong password is a fairly easy first step. Using special characters such as the dollar sign ($) as well as capital and/or lower case letters makes it less likely someone is able to access your account without your knowledge. Refrain from using family names and consider changing your password every few months. Read more >>
Memorial Day 2014 is a day that is usually marked by parades, cookouts, and even festivals. However, the origins of this holiday stem from a much more somber place. While you’re celebrating the day with friends or settling in the watch the Memorial Day Parade, check out these interesting facts about Memorial Day that you may or may not have known. Read more >>
In the past, Tuesday’s Tip with Amanda blog posts have discussed ways to answer questions or troubleshoot your Windstream services. Your time is valuable, so this week I wanted to show you an online tool which will help in several ways with your service. Read more >>
Tomorrow marks the 140th running of The Kentucky Derby and the start of this year’s Triple Crown season. You can count on big hats and seersucker suits to be in attendance at Churchill Downs to watch “The Greatest Two Minutes in Sports”. The Kentucky Derby ran its first race in 1875 and has a very rich history. Keep reading for some fun facts about the "Run for the Roses”. Read more >>
The Internet is a big place and sometimes finding all of the things you are looking for could send you to a dozen different webpages. Wouldn’t it be nice if you could go to one place for everything? With Windstream.net you can! Read more >>
Frequently, I get questions regarding an email you may have received stating that Windstream is going through a process of verifying accounts for our customers. The email may ask you to verify your name and/or address along with your Windstream email address/login and password. This practice is called “Phishing.” Windstream values security and your privacy. For this reason, you will not be asked for your Windstream email address/login and password information within an email. Below are several things you can do to protect yourself when you receive an email like this to give yourself peace of mind. Read more >>
With the expiration of Windows XP, you may be in the market for a new computer, or maybe you are just looking for something more convenient and fun than your current model. Starting today, the HP Chromebook (11” and 14”) will be available in our online electronics store. Read more >>
Grab your peanuts and popcorn, baseball season is here! I love baseball season for several reasons, one being that it marks the beginning of spring and warmer temps (or at least it should). Also, I feel like baseball embodies the American spirit. There is something about it that just makes you proud, and for that, I love the sport. Luckily, there are many ways to follow and watch America’s favorite pastime. Read more >>
Having a wireless network in your home is a great way to have several devices online at one time. It also allows you to go from room to room without cords following you everywhere. In order to work properly, a wireless network needs to be set up correctly and maintained. With this in mind, here are some helpful tips for getting the most of your home wireless connection. Read more >>
Windstream’s partnership with DISH not only provides all-around, comprehensive solutions to your digital TV needs, but comes with all the powerful perks DISH has to offer. One of the most unique tools DISH offers is The Hopper. Read more >>
As a kid, I remember the excitement I felt when getting a card in the mail from my Oma (German for Grandmother). I loved racing to the mailbox to see if there was anything for me. Now, as a responsible bill paying adult, it’s not as exciting! If you’re anything like me, you prefer the ease of viewing and paying your bills online. This is why Windstream gives customers the option of online billing. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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