Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
Grab your peanuts and popcorn, baseball season is here! I love baseball season for several reasons, one being that it marks the beginning of spring and warmer temps (or at least it should). Also, I feel like baseball embodies the American spirit. There is something about it that just makes you proud, and for that, I love the sport. Luckily, there are many ways to follow and watch America’s favorite pastime. Read more >>
Having a wireless network in your home is a great way to have several devices online at one time. It also allows you to go from room to room without cords following you everywhere. In order to work properly, a wireless network needs to be set up correctly and maintained. With this in mind, here are some helpful tips for getting the most of your home wireless connection. Read more >>
Windstream’s partnership with DISH not only provides all-around, comprehensive solutions to your digital TV needs, but comes with all the powerful perks DISH has to offer. One of the most unique tools DISH offers is The Hopper. Read more >>
As a kid, I remember the excitement I felt when getting a card in the mail from my Oma (German for Grandmother). I loved racing to the mailbox to see if there was anything for me. Now, as a responsible bill paying adult, it’s not as exciting! If you’re anything like me, you prefer the ease of viewing and paying your bills online. This is why Windstream gives customers the option of online billing. Read more >>
As most of you know, effective tomorrow, April 8th, technical support for Windows XP will no longer be available. This means Microsoft will no longer be providing security updates to protect your PC, which makes it much more vulnerable to viruses and puts you at much greater risk. Your computer will still work, but at a risk that most are not willing to take. If you had previously downloaded Microsoft Security Essentials, you will receive anti-malware updates until July 14, 2015. But don’t be fooled, this doesn’t mean you are safe. Read more >>
Remember the days when you had one desktop computer that was used by everyone in your household? A simple virus protection that prevented pop-ups was all you needed. Fast forward to today, you have a smartphone, tablet, and laptop, all used interchangeably. As the number of online threats continue to grow, so does the way in which those threats can reach you and your family. You need an all-inclusive internet security solution that will protect multiple devices like PCs, Macs, smartphones, and tablets. Read more >>
Have you ever wondered why it’s called a mouse? What about the reason the nickname for junk e-mail is the same as a pre-cooked meat substitute created by the Hormel Foods Corporation? What exactly is the purpose of naming browser cookies after one of the world’s most classic (and delicious) treats? Read on for some facts (and theories) behind some of the most common computer technologies. Read more >>
Here we go again…tax season is in full swing. I guess Benjamin Franklin put it best over two centuries ago when he said there are only two certainties in life, death and taxes. Many of you are preparing to file or some of you may have already filed and have your refund check in the bank (which makes me green with envy). If you procrastinate like me and haven’t yet filed, you know the April 15th deadline will be here quick. Below are a few tips to help you get prepared: Read more >>
Windstream understands staying in touch with family and friends is important. Customizing your Windstream.net email can make it easier to find that cookie recipe your aunt sent or keep track of the RSVPs to your annual spring BBQ….and it takes very little time. Read more >>
It’s the day of parades, festivals and parties; the day of shamrocks, three-leaf clovers and wearing green. But, most of all, it’s a day of celebration for a great figure in the Irish Culture: Saint Patrick’s Day. This day resonates and is celebrated throughout the world. Though everyone has their own traditions to uphold, parties to attend, and parades to organize, we would like to give a small tribute to some of our favorite green things in honor of good ole Saint “Paddy’s” Day. Read more >>
It’s that time of year again …college basketball madness is here. That means three weeks of basketball mayhem, upsets and Cinderellas. How will you be watching? Read more >>
Welcome back for the second installment of Tuesday’s Tip with Amanda. I had so much fun writing my first post, I hope you found it beneficial. This week I wanted to share more ways for you to get help and find the answers you are looking for. I have also included some St. Patrick’s Day fun!!
Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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