Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
Close your eyes and think for a minute about what life was like before the Internet. It’s hard to imagine a time where there was no Facebook, Google, email or online shopping. Generation-Z kids will never experience an un-wired world. They were born into a world with wall-to-wall Wi-Fi, tablets and smartphones, and social media. I thought it would be fun to look back and see the many ways in which the Internet has changed the world. Read on for a trip down memory lane. Read more >>
June 21st marked the official start of summer which means an increased chance of bad weather. Some of you have already experienced some severe weather. As Windstream values you and your safety, for this Tuesday’s Tip, I wanted to share some ideas you can use to prepare for bad weather situations. Read more >>
The biggest soccer games of the year are well underway in Brazil. We've seen upsets, epic goals, and a fantastic showing from the United States in a win against Ghana! While the tournament churns ahead, Windstream is providing a great opportunity for soccer fans to Win while they watch with the first ever Soccer Savings promotion. Read more >>
Well, you know how it goes. Sometimes life can be pretty busy and, which makes it hard to find time to plan a trip and get away. Or sometimes, once you tally all of the costs associated with leaving town, it makes more sense to just stay put. Either way, just because you can’t leave town doesn't mean you don’t deserve a little downtime. Whatever your reason is for staying local, below are a few tips and fun ideas for planning a “staycation”. Read more >>
Father’s Day is on Sunday, June 15th, which doesn’t give you much time to grab the perfect gift for your dad. Thankfully, Windstream comes in handy when shopping on the go. Here are a few gift ideas that are sure to please the extraordinary dads in your life. Read more >>
Have you been told recently that you're appreciated? We all like being told we are appreciated from friends and family but what about companies you do business with?
Windstream would like to take this opportunity to tell you that you are a valued customer and thank you for your business. Feels good, right? Windstream understands this and, because we appreciate you, we want to know what you think of Windstream, what we do well and what we can do to better serve you. Read more >>
"Ghostbusters" was arguably one of the greatest films of the 80’s and June 8th marked the 30th Anniversary of the movie’s release. To commemorate this “pearl” anniversary we want to share some interesting (and maybe some unknown) facts about the film that coined the term “proton pack” into our vocabulary. Read more >>
Mobile devices have made taking, editing and sharing pictures much less complicated than it was 10 years ago. Now you can snap a picture with your phone, edit it through an online app and share it on social media in a matter of seconds. Below are a few of my photo editing sites/apps and some handy tips and tricks. Read more >>
Have you ever seen someone on their phone so often you think, “Why don’t they just get it attached to their face?” Well, with the newest generation of technology, keeping your phone close is becoming a more likely option.
Technology has jumped leaps and bounds in making complex devices fit in the palm of your hand. More recently, with devices that are as flexible as a piece of rubber, finding new ways to integrate technology into common wearable items (such as shirts and watches) are already seeing development. Read more >>
Whether you use Facebook, Twitter or another social media site, I wanted to share some tips to make sure your social media profiles remain secure.
Password Security: Having a strong password is a fairly easy first step. Using special characters such as the dollar sign ($) as well as capital and/or lower case letters makes it less likely someone is able to access your account without your knowledge. Refrain from using family names and consider changing your password every few months. Read more >>
Memorial Day 2014 is a day that is usually marked by parades, cookouts, and even festivals. However, the origins of this holiday stem from a much more somber place. While you’re celebrating the day with friends or settling in the watch the Memorial Day Parade, check out these interesting facts about Memorial Day that you may or may not have known. Read more >>
In the past, Tuesday’s Tip with Amanda blog posts have discussed ways to answer questions or troubleshoot your Windstream services. Your time is valuable, so this week I wanted to show you an online tool which will help in several ways with your service. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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