Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
This year marks the 110th anniversary of the World Series and the first time in 24 years that sports lovers won’t have to choose between watching their favorite professional football team or their favorite professional baseball team. Most of the games will fall on nights that football games are not being played. Check out five facts about the baseball championship series. Read more >>
What do you do when your Windstream phone service isn’t working? This week, I wanted to share some hints for what to do when you pick up your phone and hear static or maybe no dial tone. Don’t worry; if these tips don’t fix the issue, there are few easy ways to report the trouble to Windstream. Read more >>
When it comes to paying bills, there isn’t a one size fits all option that works for everyone. Some people prefer to pay bills in person or over the phone, while others find it more convenient to pay by mail or online. Windstream offers several bill pay options to meet everyone’s needs. Keep reading to learn about the available options and find the one that works best for you. Read more >>
The air is turning cooler, the leaves are changing colors and football season is in full swing. For sports fans, this is their favorite time of the year. New DISH Network customers who subscribe to the DISH Top 200 package or higher don’t have to miss a single second of the action with the Multi-Sports Pack. Read more >>
The leaves are changing colors, pumpkin spice everything has returned, and chili is busy cooking on the stove. That can only mean one thing – fall is here! This time of the year is perfect for taking in Mother Nature at its finest. Remember the tips for taking great outdoor pictures with a simple camera? Here are some options from our electronic store to help you capture the perfect digital memory this fall. Read more >>
Football season is in full swing. The season for devoting an entire weekend to college and professional football has returned. Rivalries, underdogs, and outright surprises are sure to make this another fun football season. With Windstream and DISH Network, you can avoid missing out, because you don’t necessarily have to be in front of your TV to catch the action. Read more >>
We use the Internet at work, at home, for enjoyment, and to connect with those close to us even if they are far away. Unfortunately, as much as we enjoy and use the internet, the risk of theft, fraud, and abuse increases. These risks can threaten our finances, identity, and privacy. That is why National Cyber Security Awareness Month is in place for your informational purposes. Read on for more information. Read more >>
What did we do before social networking tools? Sites like Facebook, Twitter, Instagram and Vine make it easy to keep up and reconnect with family and friends. Social media is an umbrella that not only encompasses personal lives, but professional ones as well (think sites like LinkedIn and BranchOut). Though social media is an extremely useful and necessary tool for many people, it can be your worst enemy if you aren’t aware of the dangers that await you in Cyber Land. Here are five tips to help you stay protected online while utilizing social networking tools. Read more >>
I hate to say it but, when it comes to the Internet, nothing is private. It doesn’t matter if you are in the comfort of your own home conducting online research to get a gift for your daughter’s birthday. Thanks to browser history, all of the information is stored for anyone to see. That’s when private browsing can come in handy. Let’s discuss those and talk about how to search privately in various browsers. Read more >>
We live in a digital age where human interaction is no longer just face to face. Now, bullying that takes place at school doesn’t end when the bell rings. Because we communicate so heavily via text, social media, chat and email, bullying now shows up in a new range of settings. This is referred to as cyberbullying. Cyberbullying is defined as: bullying that takes place using electronic technology, such as cell phones, computers, and tablets. According to the National Crime Prevention Council, cyberbullying is a problem that affects almost half of American teens. Keep reading to learn how to protect your children from cyberbullying. Read more >>
As the weather gets cooler, you may be looking forward to spending more time indoors watching the big football game or curling up with a good movie. But what would you do if your television quits working suddenly or if your remote won’t work even after you have already replaced the batteries? In previous installments of “Tuesday’s Tip”, we have talked about making sure your computers and laptops are secure and protected. Have you thought about your televisions and gaming systems? Windstream understands your electronics are important and used daily, which is why we want to make sure you are protected against the unexpected. One new way Windstream can help is through our new Enhanced Protection Plan, built specifically for helping our customers protect their home electronics. Read more >>
I am not sure how this happened, but summer is officially over and school has started again. It seems like we were talking about Father’s Day gifts just a few weeks ago. All of a sudden it’s September! With school back in session, there will likely be lots of homework, research, and paper writing going on in homes everywhere. What do you do when you have three people needing to use one internet connection? The answer is simple: home networking. Your one internet connection can be shared between multiple devices. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
Please let us know who you
are so we can check for the available services to your home!
I'm a New Customer
I'm an Existing Customer
Sorry. We were unable to find an account for this phone
number. Ensure the phone number is correct or enter another number
that is your account phone number.
If this is your
Windstream account number, please call us at 1-866-445-5880 for
Please check that you entered your address correctly.