Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
We recently updated our security Shields to give all of our High-Speed Internet customers 3 different simplified options to protect their personal information and devices. Click on the following pages to learn more about some of the different features of these packages, then follow the chart below to consider which Shield protection is right for you.
Read more >>
It’s that time of the year again! The kids are almost on summer break, your significant other is ready for a date night and you’re a little more envious than usual at the smell of popcorn wafting around your office. The Summer 2015 movie lineup has arrived! Chances are, you probably already have an idea of what movie you’d like to see (or maybe which one you’ll be dragged to). Either way, we’d like to have a chance to guess which one you might be interested in. Let’s get started! Read more >>
While money or a Starbucks gift card are easy, go-to gifts for your upcoming graduate, putting the extra effort in a tech gift will complement their personality and be one less thing they have to think about before going to college or getting a place of their own. So, before those caps are tossed check out these graduate-approved Windstream products! Read more >>
Technology changes so fast, it seems like there are always newer computers, music devices or mobile devices. As this happens, we upgrade to the latest. So, the question becomes what to do with the “old” device? Here are some ideas. Read more >>
The wait is finally over! What wait am I talking about? The wait for Kinetic of course! One of the many aspects of our daily lives that have begun to undergo a major change within just the last half decade is the ever integrating natures of TV and Internet. For quite some time TV providers and Internet service providers have been separate entities and people have always dealt with the hassle of keeping up with 2 different services, each with their own sets of pricing and promotions. Read more >>
We live an unprecedented time where people are able to communicate and share information through the internet, quickly and over long distances with little difficulty. Some people have decided to take advantage of this new means of communication for nefarious purposes. The types of internet threats are changing every day, but there are a few that everyone should watch out for. Read more >>
The internet is a great way to help you and your family with shopping, keeping up with family and friends and assisting with your children’s homework. Windstream understands this and also knows your children’s online safety is important too. With this week’s tip, I am sharing some simple ways you can safeguard your kids on the internet. Read more >>
You have read a few blogs on how to protect your computer from malicious attacks. But how, then, can you tell if those measures have worked? We’ve compiled a list of a few ways to tell whether or not your Internet Security has been compromised. Read more >>
Does it suddenly feel like your Internet connection has lost the zip it had when you first started service? Do you have to deal with the annoying issue of freezing and crashing when it comes to your Internet? This type of issue can greatly interrupt the efficiency of your day, but there are a few ways to check if it’s an easy fix. Read on for a few reasons that your Internet is no longer top notch. Read more >>
It’s that time again. It’s the week kids are out of school and adults have a reason to take vacation. Maybe this year you don’t want to go to a tourist-filled destination that ends up being more stressful than relaxing. Maybe you’re looking for something a little more unique this year. Below are five ideas for a memorable Spring Break. Read more >>
Parades, parties and the color green. St. Patrick’s Day is celebrated in quite a few places around the world but how much do you really know about the holiday? Below are a few facts you may or may not know about St. Patrick’s Day. Read more >>
The age of information has brought us a time of information sharing, storing and communication never before experienced, but with it brings many new headaches and threats. With careful consideration Windstream has worked to put together a line of security products that can match anything on the market and meet all of your needs as a customer. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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