Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
After you have enjoyed your Thanksgiving feast with family and friends, you may be heading out for some shopping, or maybe staying in for some shopping online. Regardless of how you plan to shop, here are some great tips for surviving, and even enjoying, one of the busiest shopping days of year. Read more >>
The holidays are fast approaching and one thing is certain – shoppers are in a mad dash to find the best holiday deals for gifts to give their loved ones. There is a rise in the amount of consumers who would rather shop from the comfort of their own home rather than tackle the masses in the department stores. In fact, eMarketer predicts that US ecommerce retail sales will rise to 16.6% this holiday season, up 1.3% from last year’s 15.3%. If you are planning to purchase gifts online this year, check out these tips below for staying safe while you shop online. Read more >>
As they grow in popularity, it’s becoming more apparent that tablets are an excellent full-service entertainment source. They are the great for distracting kids, playing games and catching up on episodes of your favorite TV show on the go. But tablets can serve more than your entertainment needs. Keep reading for three useful ways to use your tablet. Read more >>
There has got to be at least a few of you who love to travel and love the outdoors. Whether it’s hunting, camping or just taking a scenic drive, Windstream’s Electronic store has some cool and useful accessories for when you’re taking in the scenery and/or enjoying nature. Check out these cool gadgets for the travelers and outdoorsmen out there. Read more >>
Over the river and through the woods to Grandma’s house you may be going. Are you ready? Your check list of what to pack is done, your travel route is planned but what will you do to entertain your fellow travelers? You have the DISH Hopper with Sling capability at home but did you know you can use it on the road? Read more >>
Doesn’t it feel like problems only arise after normal business hours? It’s almost as if technical issues won’t arise unless it’s 9 p.m. (after everyone has gone home for the evening) or 5 a.m. (when people haven’t arrived to work). Windstream understands normal business hours don’t apply when technology is involved. TechHelp is available to our customers 24/7, 365 days a year. Read on for more information about TechHelp and ways it can benefit you. Read more >>
You must be growing weary of watching the surplus of political commercials every time you turn on your television. Well, lucky for you, the commercials will take a break after today. Election Day means all of the ads attempting to persuade you to vote for particular candidates will cease. We encourage you to exercise your right to vote and hit the polls today (if you haven’t already). This year’s election will be a midterm election, which means the next major election will elect the President of the United States. In the spirit of Election Day, here are a few interesting facts about the event. Read more >>
Technology has changed the way we consume many things. Information is retrieved a lot differently than it was 25 years ago (here's looking at you, Encyclopedia). The same can be said for the way we listen to music. The days when we need an antenna to listen to our boom box or manually dial your radio are history. Today, nearly everything is digital and better than ever. Below are a few key accessories that will take listening to your music to the next level. Read more >>
Happy Halloween! This week, I wanted to share with you a few quick things you can do to optimize your internet browser and make your online experience a little bit easier. I’ve got three tips for you to utilize today. Once you’ve checked the tips out, check out some treat ideas too. Read more >>
This year marks the 110th anniversary of the World Series and the first time in 24 years that sports lovers won’t have to choose between watching their favorite professional football team or their favorite professional baseball team. Most of the games will fall on nights that football games are not being played. Check out five facts about the baseball championship series. Read more >>
What do you do when your Windstream phone service isn’t working? This week, I wanted to share some hints for what to do when you pick up your phone and hear static or maybe no dial tone. Don’t worry; if these tips don’t fix the issue, there are few easy ways to report the trouble to Windstream. Read more >>
When it comes to paying bills, there isn’t a one size fits all option that works for everyone. Some people prefer to pay bills in person or over the phone, while others find it more convenient to pay by mail or online. Windstream offers several bill pay options to meet everyone’s needs. Keep reading to learn about the available options and find the one that works best for you. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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