Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
I hate to say it but, when it comes to the Internet, nothing is private. It doesn’t matter if you are in the comfort of your own home conducting online research to get a gift for your daughter’s birthday. Thanks to browser history, all of the information is stored for anyone to see. That’s when private browsing can come in handy. Let’s discuss those and talk about how to search privately in various browsers. Read more >>
We live in a digital age where human interaction is no longer just face to face. Now, bullying that takes place at school doesn’t end when the bell rings. Because we communicate so heavily via text, social media, chat and email, bullying now shows up in a new range of settings. This is referred to as cyberbullying. Cyberbullying is defined as: bullying that takes place using electronic technology, such as cell phones, computers, and tablets. According to the National Crime Prevention Council, cyberbullying is a problem that affects almost half of American teens. Keep reading to learn how to protect your children from cyberbullying. Read more >>
As the weather gets cooler, you may be looking forward to spending more time indoors watching the big football game or curling up with a good movie. But what would you do if your television quits working suddenly or if your remote won’t work even after you have already replaced the batteries? In previous installments of “Tuesday’s Tip”, we have talked about making sure your computers and laptops are secure and protected. Have you thought about your televisions and gaming systems? Windstream understands your electronics are important and used daily, which is why we want to make sure you are protected against the unexpected. One new way Windstream can help is through our new Enhanced Protection Plan, built specifically for helping our customers protect their home electronics. Read more >>
I am not sure how this happened, but summer is officially over and school has started again. It seems like we were talking about Father’s Day gifts just a few weeks ago. All of a sudden it’s September! With school back in session, there will likely be lots of homework, research, and paper writing going on in homes everywhere. What do you do when you have three people needing to use one internet connection? The answer is simple: home networking. Your one internet connection can be shared between multiple devices. Read more >>
It seems like every time you look at social media there is another new “buzzword” that everyone seems to be using. There are a few that have gained popularity over the last few years and seem to be here to stay. Below are 3 buzzwords that everyone should know about. Read more >>
At first, glance the term “power cycling” may seem like sports-related term referring to pedaling your bike as hard and fast as you can with the force of a He-Man. In reality, it refers to a quick and painless process that could make a big difference in your computer’s performance. Power cycling means you are resetting your network hardware to the factory default settings. If you are experiencing connectivity issues, power cycling your modem can improve or completely resolve these. Think of it like you would a car; this is just like getting your oil changed. This fast and simple re-boot can make a huge difference in your Internet speed and performance. Read more >>
When you buy a new computer and set it up, it runs blazing fast, right? You want that kind of performance all the time. This week, I’m going to help you try to make that happen by sharing some advice on how to optimize your computer’s performance. Read more >>
Labor Day weekend is upon us! Believe it or not, this holiday stands for more than an extra day off work and the end of summer and white shoes. Let’s take a look at what this day symbolizes and how to celebrate it! Read more >>
The 2014 US Open begins August 25th and marks the 133th year for the tennis championship. The tournament will be held at Arthur Ashe Stadium located in Queens, NY for the 17th year in a row. You can catch the matches on CBS and ESPN. This will be the last year (after 46 years) for CBS to share television coverage with ESPN. Beginning in 2015, ESPN will take full coverage of televising the event. Keep reading for some interesting facts about the US Open. Read more >>
Believe it or not, there are a lot of factors that can negatively affect your Internet connection without you even realizing it. Thankfully there are some pretty simple things you can do to optimize your system and improve the performance of your web-connected devices. Read more >>
We know your time is valuable which is why Windstream offers multiple ways to provide assistance with your service questions without picking up the phone. This week, I wanted to share a reminder of the options available so you can get the answers you need. Read more >>
Computers hold some of our most important information and our most precious memories. What would you do if you came home one day and all of your Christmas and wedding photos were gone? How would you feel if all of your tax documents were erased? This nightmare could be a reality if you don’t backup your computer. Online data backup is very important for a few reasons: Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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