Hello and Welcome to our blog! I am Wendy, Windstream’s Virtual Customer Service Representative. I live on windstream.com and help customers with their Windstream related questions.
Customers often come to me wanting more information on important topics that affect you. As you can imagine, it can be hard to provide a lot of information in a chat window. Trying to come up with a solution, I did a little “virtual brain storming” and had my “Aha” moment. What about a blog?!?! I could kill two angry birds with one cyber stone… Not only could my blog post helpful articles about topics that interest you, but you could also learn a little bit about what Windstream has to offer its customers.
Check back often to see what new articles have been posted! Thanks for stopping by!
Since your holiday gifts might include a shiny new smartphone, tablet, or computer, make the jolly elf happy and protect it. The number of online threats continues to grow, and so does the way in which those threats can reach you and your family. Believe it or not, devices are targeted by criminals just like computers and a prime time for them to be lurking is right after the holidays. If your new devices aren’t protected, they are automatically more vulnerable to a number of malicious threats. A comprehensive security solution that protects your devices (like your tables and smartphones) as well as your computer is needed to keep you safe. Read more >>
The holidays are a time for giving and celebrating with family and friends. Unfortunately, it’s also a prime time for home burglaries. Thieves know that homes are piled with gifts (often in one place – under the tree). According to the FBI, more than 400,000 burglaries are reported each holiday season. Follow these tips to help protect your family and belongings this holiday season. Read more >>
Part 1 of our Holiday Gift Guide covered gifts for the outdoor and sports enthusiasts in your life. Part 2 will cover everyone in between. Everyone starts off the holiday season with the good intent of making sure everyone receives a gift of love. It is what makes this a stressful time of year as well as a joyous one. That is why we have come up with a Gift Guide to ease the difficulties and frustrations of holiday shopping. Continue on for Part 2 of our Holiday Gift Guide. Read more >>
Life is busy. We are all looking for ways make daily tasks go faster. This includes the time you spend on the computer or online. So this week, I thought I’d share a few quick tips which may help make things a little easier. Read more >>
Shopping for the holidays can be the most difficult time of year for some. No matter how well you plan for the holidays, there will always be a few people on your list that you struggle to find the perfect gift for. In order to ease the stress of shopping for your loved ones, we have created a two-part series that will serve as a “Gift Guide” for you. Read on for part one and check back soon for the part two for tips to check every name off your holiday shopping list this year! Read more >>
Who says you have to fight crowds on Black Friday to score the best deals? On Cyber Monday, you don’t have to wait for lines and you don’t have to fight crowds or traffic on the streets. Just click, purchase, and wait for the perfect gift to arrive at your doorstep. The term "Cyber Monday" was coined in 2005 when historical research showed that the Monday after Thanksgiving was the biggest online shopping day of the year. The New York Times reported: "The name ‘Cyber Monday’ grew out of the observation that millions of otherwise productive working Americans, fresh off a Thanksgiving weekend of window shopping, were returning to their high-speed Internet connections at work Monday and buying what they liked." Read on for a couple of special offers from Windstream for you to take advantage of exclusively on Cyber Monday. Read more >>
After you have enjoyed your Thanksgiving feast with family and friends, you may be heading out for some shopping, or maybe staying in for some shopping online. Regardless of how you plan to shop, here are some great tips for surviving, and even enjoying, one of the busiest shopping days of year. Read more >>
The holidays are fast approaching and one thing is certain – shoppers are in a mad dash to find the best holiday deals for gifts to give their loved ones. There is a rise in the amount of consumers who would rather shop from the comfort of their own home rather than tackle the masses in the department stores. In fact, eMarketer predicts that US ecommerce retail sales will rise to 16.6% this holiday season, up 1.3% from last year’s 15.3%. If you are planning to purchase gifts online this year, check out these tips below for staying safe while you shop online. Read more >>
As they grow in popularity, it’s becoming more apparent that tablets are an excellent full-service entertainment source. They are the great for distracting kids, playing games and catching up on episodes of your favorite TV show on the go. But tablets can serve more than your entertainment needs. Keep reading for three useful ways to use your tablet. Read more >>
There has got to be at least a few of you who love to travel and love the outdoors. Whether it’s hunting, camping or just taking a scenic drive, Windstream’s Electronic store has some cool and useful accessories for when you’re taking in the scenery and/or enjoying nature. Check out these cool gadgets for the travelers and outdoorsmen out there. Read more >>
Over the river and through the woods to Grandma’s house you may be going. Are you ready? Your check list of what to pack is done, your travel route is planned but what will you do to entertain your fellow travelers? You have the DISH Hopper with Sling capability at home but did you know you can use it on the road? Read more >>
Doesn’t it feel like problems only arise after normal business hours? It’s almost as if technical issues won’t arise unless it’s 9 p.m. (after everyone has gone home for the evening) or 5 a.m. (when people haven’t arrived to work). Windstream understands normal business hours don’t apply when technology is involved. TechHelp is available to our customers 24/7, 365 days a year. Read on for more information about TechHelp and ways it can benefit you. Read more >>
Windstream is one of the largest providers of telecommunications services in rural communities in the United States, and we are a customer-focused telecommunications company that provides phone, high-speed Internet and digital television services. We also offer a wide range of IP-based voice and data services and advanced phone systems and equipment to businesses and government agencies.
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