Service of Process
Windstream uses Registered Agent Solutions, Inc (RASi) as our registered agent. RASi accepts submission of legal requests for criminal and civil matters (example: subpoena, court order, search warrant). Please check with your Secretary of State website for the correct RASi address to send the legal request. RASi can accept legal request through fax or email in some states. The email address to send legal request can be sent to SOP@RASi.com. Please call RASi at 888-705-7274 to determine which states can legally accept requests electronically and for any other questions you may have.
Additionally, in early 2017, EarthLink and Broadview Networks was merged with Windstream. Please refer to the Secretary of State’s website for your state to ensure that your request is addressed appropriately. For Windstream subpoenas, ‘Windstream Services, LLC c/o RASi’ or for EarthLink subpoenas, ‘EarthLink Holdings, LLC c/o RASi'; for Broadview Networks subpoenas, ‘Broadview Networks c/o RASi’; or ‘(active business entity) c/o RASi' that is registered within the Secretary of State site for the state where the court or agency is located.
Furthermore, Windstream sold the legacy EarthLink consumer (residential) internet business on 12/31/18. Any legal request needing information on Earthlink consumer accounts will need to go to EarthLink LLC, 1439 Peachtree St. NE, Atlanta, GA, 30309 or their registered agent, Corporation Service Company. CSC can be reached at 866-403-5272. This does not affect EarthLink business accounts, please continue to send those requests to Windstream’s registered agent.