• Note for new customers: Windstream Security Packs require purchase of Windstream High-Speed Internet. View plans here.

  • Not sure which package you need?

    Click here to compare packages and determine which package is best for you.

  • Features and Benefits

    We offer a variety of services to protect your identity, your computer, and your precious photos, music, videos and more.

    • Whole-Home premium technical support for 10 Internet connected devices (PC, Mac, Kindle, Chromebook, Nook, printer, etc.)
    • Personal ID theft defense, instant access to Credit Score & Credit Reports and 24/7 monitoring
    • Hardware protection & replacement for PCs or tablets
    • Multi-device security against viruses, data thieves and dangerous spam for PCs, tablets and smartphones (up to 3 connected devices)
    • Remote mobile device data wipe and mobile device tracking
    • Permanent file removal and family monitoring
    • File loss protection & 100GB of online storage
    • Access to entertainment media from anywhere
    • Internet & phone wire protection within the home

    View All Features

    Windstream Shield
  • Support

    We are ready to help

    Choose from the following options or get more help through the Support page.

    Sales Wendy   Ask Wendy

    Have shopping questions? Click here to chat with Wendy, our virtual customer service representative.

    FAQs   Need Help?

    Our support page provides answers to all your questions. Search or browse your way through our most popular topics and get your problem solved fast.

    Call Us   Get In Touch

    Call (866) 445-8084 for help from our sales team about your service options.

    For our customer care team, call (800) 347-1991 for questions about your existing service.