Windstream Service Agent

Windstream Service Agent is a complimentary online tool available to all High-Speed Internet customers that assists with the installation, configuration, and management of your Windstream Internet service.

Once downloaded to your desktop, a quick link provides you with 24/7 real-time access to manage your account including the ability to view and pay your bill, as well as purchase and activate new services directly from your computer.

Benefits of the Windstream Service Agent:

  • Download, install, and activate existing Windstream Internet services
  • View and purchase available Windstream Internet services
  • Access account information (such as billing due date and email addresses)
  • Chat with technical support
  • Plus, as an added benefit, you'll get the Windstream toolbar.

Download Now

Below you will find additional information about the Service Agent’s features.


The top section of the Service Agent provides category tabs to aid in navigation.

My Services

This tab will show you the current services on your High Speed Internet account. Here you can also see any purchased services that are not currently installed and have the option to activate.

Available Services

Here you can browse beneficial services by category you are not currently subscribed to. 

Security and Back-up

Windstream recommends online protection for all High-Speed Internet users. We offer a variety of services to protect your identity, your computer, and all of your valuable stored information. You can purchase and install a security package directly from the Service Agent.


See available options for protecting your equipment, we offer protection for everything from computers to inside wiring.

Free Services

Windstream offers several free services to make your online experience better. Visit this tab to see what services are available.

My Account

Manage your email account and view and pay your bill.


Get the help you need as it pertains to your Windstream service. We offer several options to help troubleshoot your issues or find answers to your questions.

Contact Us

We want to help you in with any problems or questions you have. We offer several contact options, so choose the one that is most convenient for you.

Call (866) 819-1239 to order by phone.

Discover the Services Windstream Can Bring to You

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