• How do I create and send an email message? (2017)

    How do I create and send an email message?

    Below are instructions for Windstream customers who have been migrated to a new webmail platform. This includes customers whose Windstream service began on or after Oct. 30, 2017, as well as any customer who has been contacted about email migration.

    If your Windstream service began before Oct. 30, 2017, or if you were not contacted about email migration, view our article for the previous webmail system.


    Follow the steps below to create and send an email message:

    1. Click on the “New Message” button.
    2. If you want to include colors and text styles (bold, italics, underline) in your message, use the toolbar.
    3. Fill in the To, CC (Carbon Copy), and BCC (Blind Carbon Copy) fields with e-mail addresses or address book display names (or both). See 'Sending Mail Using the Address Book' for more information on this. TIP: Use commas or semicolons to separate multiple addresses (ex. dave@abc.com, jill@def.com, chuck@ghi.com OR dave@abc.com; jill@def.com; chuck@ghi.com).
    4. Fill in the Subject field.
    5. Choose the Priority and Sensitivity for the message. Default value is Normal.
    6. Click Send to send the message.