How do I set my modem up for static IP?

First select which modem you have. If you’re not sure which modem you have, locate the sticker on your modem and look for the model type or name.

T3200/T3260 (these modems have the same interface so we can link them to the same page as long as verbiage is everywhere)

If you have a modem that isn’t listed here, and need assistance setting up your static IP, please call 800 347 1991 and follow the prompts for Internet issue/repair.

 

T3200/T3260

Now that you’ve selected your modem, we’ll want to see what ‘encapsulation’ type your service is set up with.

Modem Interface
How to get into the Interface:

Open your browser to: http://192.168.254.254
Username: admin
Password: The password is located on a sticker on the side of the modem. This password is different on every single T3200/T3260 modem.

Once you’re logged into the modem:

  • Select ADVANCED SETUP
  • Select PROCEED at advanced user challenge screen
  • Select WAN IP ADDRESSING under the IP ADDRESS section on the left-hand menu
  • In SECTION 2, you should have either ‘PPPoE’ or “RFC 1483 via DHCP” selected.

Click the option below for your setup

PPPoE

RFC 1483 via DHCP (also known as IPoE)


Looking for more help?

Contact us through email, live chat, or call us. 

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