IP Passthrough

IP Passthrough is a setting where your modem is handing off the usable static IP to another piece of equipment. This mode will also allow Windstream to support the Windstream equipment while allowing you to configure your own equipment as needed.

Note: While the Windstream equipment firewall will be protecting the Windstream equipment, you should make sure the device behind the Windstream equipment is also configured with security settings. This could be a firewall within the equipment. 

  • Select ADVANCED SETUP
  • Select PROCEED at advanced user challenge screen
  • Select WAN IP ADDRESSING under the IP ADDRESS section on the left-hand menu.
  • In SECTION 2, Leave the ISP Protocol as PPPoE.
  • In SECTION 4, Select to ENABLE Unnumbered PPPoE.

If you still want to connect devices to the wifi from the T3200/T3260, when setting up IP Passthrough make sure to select the checkbox for VIP Mode (Private LAN subnet under Step 4).

The information entered for Gateway Address, Subnet Mask, Primary DNS, and Secondary DNS should be included in your Static Windstream Welcome Letter.

Once all the information is filled out, hit submit and you should be set up for IP Passthrough.

Depending on your overall set up, if you test your IP address online to see if it has worked, your modem may not show the correct IP address. If you filled out the information properly within the modem, then it is set up properly at the Windstream Equipment.


Looking for more help?

Contact us through email, live chat, or call us. 

Contact Us


close

See what Kinetic products are available to you

Enter your address to review products and pricing available in your area.

Already a customer?

See what Kinetic products are available to you.

Enter your address to review products and pricing available in your area.

Already a customer?


Or call to order 1-866-445-80841-866-445-8084 or .

Need help? Call 1-866-445-8084

We still can�t find your address. Contact us to see if you�re in our service area.

Contact us now to find out if you're located in one of our service areas.

Do we have this right?

Pick the correct address from this list to see the best deals available , or use that address.


Or call to order 1-866-445-8084 or .

Sorry!
We are experiencing technical difficulties but our team is currently working to resolve it.

In the meantime, please call 1-866-445-80841-855-314-1951 for immediate assistance.

Your address qualifies for a special deal!

Receive a $100 Kinetic Visa® prepaid card when you call-in and order* today.

* For call-in orders only. Requires Internet purchase. Local, State, or Federal government accounts are not eligible. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

Change the address

FIBER is now available to your area.

Promo Month

Limitedoffer