The former Windstream Shield Packages include McAfee Multi-Access
If you previously subscribed to a Shield Package, your package includes an internet security solution that will protect multiple devices like PCs, Mac, smartphone, and tablets from viruses and malware. As the number of online threats continues to grow, so does the way in which those...
How do I activate Device Accidental Damage Protection?
For coverage to begin, you will need to register your PC by clicking here. Your device must be registered for 30 days before coverage is effective, so it’s important to register as soon as possible. Please have the following information available: Windows or Mac system version Windows/Mac OEM...
How do I activate my PC Protect service?
Register Your PC Log in here with your telephone number and email address. You will need information about your computer, which can be found by clicking the "Start" button at the bottom of your desktop, right-clicking "My Computer", and then clicking on "Properties". Toll Free Claims Center In...
How do I activate Online Data Backup?
On a Windows computer, please follow the steps listed below: To activate your service, you will need to download the Windstream Service Agent. Click here to download. After completing the Windstream Service Agent installation, follow the on-screen instructions to activate your Online Backup...
How do I activate Personal ID Theft Protection & Credit Score Access?
Go to mycreditguard.com/windstream to set up your account. You will need your Windstream phone number to validate your account.
How do I activate Windstream Security Suite?
To activate your service, you will need to download the Windstream Service Agent.
How do I download Windstream Security Suite?
Once you have received your Windstream Security Suite email confirmation, please proceed with following the instructions contained within the Welcome Email: On a Windows computer, please follow the steps listed below: To activate your service, you will need to download the Windstream Service...
How do I use Online Backup?
Here are some links to answers for common questions about using the Online Backup feature: What types of files can I upload to Windstream Online Backup? Any type of file can be stored in your Windstream Online Backup, but we don't recommend using it to store operating system or program files...
What are the system requirements for Windstream Security Suite?
Before downloading and installing Windstream Security Suite, it is recommended that you check your system requirements. System requirements for Windstream Security Suite: Microsoft® Windows 2000 (32-bit) with Service Pack 4 (SP4) or higher Windows XP (32-bit) with Service Pack 1 (SP1) or higher...
What can I do if I experience problems downloading Windstream Security Suite?
Before installing Windstream Security Suite, check to make sure your computer meets the system requirements. If you experience issues or have additional questions, McAfee's Checklist can help prepare your computer for a safe and proper download. To download, go to Windstream.net's Manage My...