• Windstream Shield Lite

    Our Windstream Shield Lite product is our basic protection offering. It includes malware and virus security for 3 devices; personal ID theft defense and credit score access; and file loss protection and online media sharing/backup (100GB).

    Feature Activation Instructions Feature Details
    Multi-device Security for PCs, Tablets and Smartphones Download Windstream Service Agent. Learn more
    Personal ID Theft Protection & Credit Score Access Go to mycreditguard.com/windstream to set up your account. You will need your Windstream phone number to validate your account. Learn more
    File Loss Prevention and 100GB of Online Backup Download Windstream Service Agent. Learn more

    Windstream Shield Standard

    Our Windstream Shield Standard product is our essential, robust coverage package. It includes the features of the Windstream Shield Lite, as well as enhanced premium technical support for 3 PCs, hardware protection and replacement for PCs or tablets, remote mobile device data wipe and tracking, and internet and phone wire protection within the home.

    Feature Activation Instructions Feature Details
    Multi-device Security for PCs, Tablets and Smartphones Download Windstream Service Agent. Learn more
    Personal ID Theft Protection & Credit Score Access Go to mycreditguard.com/windstream to set up your account. You will need your Windstream phone number to validate your account. Learn more
    File Loss Prevention and 100GB of Online Backup Download Windstream Service Agent. Learn more
    PC/Mac Support for Technical Issues Download Windstream Service Agent. Learn more
    Internet & Phone Wire Protection Subscribers to Windstream Shield Standard are automatically enrolled. No further action is needed on your end. Learn more

    Windstream Shield Max

    Our Windstream Shield Max product is our maximum coverage package. It includes all of the features of Windstream Shield, as well as whole-home premium technical support for 10 internet connected devices and travel safety roadside assistance.

    Feature Activation Instructions Feature Details
    Multi-device Security for PCs, Tablets and Smartphones Download Windstream Service Agent. Learn more
    Personal ID Theft Protection & Credit Score Access Go to mycreditguard.com/windstream to set up your account. You will need your Windstream phone number to validate your account. Learn more
    File Loss Prevention and 100GB of Online Backup Download Windstream Service Agent. Learn more
    PC/Mac Support for Technical Issues Download Windstream Service Agent. Learn more
    Device Accidental Damage Protection For coverage to begin, you will need to register your PC by clicking here. Your device must be registered for 30 days before coverage is effective, so it’s important to register as soon as possible. Please have the following information available:
    • Windows or Mac system version
    • Windows/Mac OEM number or Product ID
    • Model and serial number for tablets
    • Brand of computer/tablet
    Learn more
    Internet & Phone Wire Protection Subscribers to Windstream Shield Max are automatically enrolled. No further action is needed on your end. Learn more
    Whole-Home Tech Support for any Internet Connected Device Download Windstream Service Agent. Learn more
    Travel Safety Roadside Assistance After purchase, you will receive a welcome packet in the mail with activation instructions. Learn more
  • How can we help you?

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