How do I sign up for MyWIN?

Follow the below steps to register for MyWIN. 

MyWIN Registration Steps:

  1. Go to https://my.windstream.com 
  2. At the bottom of the login screen click "New User? Start Here"
  3. Enter your Account Number as it appears on your Welcome Email or bill, Last Name, Email Address, and Billing Zip Code 
  4. Click "Register"
  5. You will receive an Activation email to set up your username and password.  Once complete, enter your User Information and Sign-In Information

If you do not receive the email, check your spam or junk email folder for emails from WindstreamCustomerSupport@windstream.com and add this email address to your address book.

Now you can start enjoying all the benefits of MyWIN:

  • View your Kinetic by Windstream bill online
  • Manage your account notifications and settings
  • Make one-time payments or sign up for Auto Pay
  • View and make changes to your Kinetic services
  • Sign up for text alerts to get bill notification, service appointment reminders or track your technician when he's on his way. 

Don't forget to downlowd the MyWIN mobile app to ensure you have these great features on the go.
 

Important: If registration has already been completed on the account, it cannot be registered again. In order to access the account, you must be added as an authorized user.

close

Discover the Services We Can Bring to You

Existing customer?

Sign in to use your current address.

New to Windstream?

Enter your address to see everything we have to offer you.

Need assistance? Call 1-866-819-1239 or Chat Now.

Discover the Services We Can Bring to You

Please enter your address to see services available in your area

Please try again.

Please try again, or

Need assistance? Call 1-866-819-1239 or Chat Now.

Sorry, we're having trouble locating

To ensure you're in a Windstream service area, please speak to one of our representatives.

1-866-819-1239

or Chat Now.

You can also enter your address again or view other carriers in your area.

Sorry, we're having trouble locating

We found these potential matches. Is one of them yours?

Use This Address

Want to make a change?

Try Again

Want to make a change?

Try Again

Need assistance? Call 1-866-819-1239 or Chat Now.