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About the California Teleconnect Fund Program

The CTF program provides qualified customers a 25% off voice services and a 50% discount for broadband on select communications services to schools, libraries, hospitals and other non-profit organizations offered by Windstream in the state of California.

Eligibility Criteria

  • Public or Non-Profit Private Schools

    • Must be located in California

    • Provide elementary or secondary education (K-12)

    • Annual endowments under $50 million

    • Must have active County District School Code Number

  • Libraries

    • Must be located in California

    • Eligible to participate in state-based plans or funds under Title III of the Library Services and Technology Act

  • Government-Owned and Operated Hospitals and Health Clinics

    • Must be located in California

    • Must be owned and operated by a municipal, county government, or a hospital district

  • Community Based Organizations

    • Must be located in California

    • Total Revenue does not exceed 5 million, except for 2-1-1 CBOs and Health Care CBOs

    • Tax Exempt

    • Must offer one of the following services to a community in California: 2-1-1 Service Provider, Educational Instruction, Health care, Job Training, Job Placement, or a Community Technology program

    • Provides its community access to the internet, except for 2-1-1 CBOs and Health Care CBOs

    • Organization must show that a majority of the board members reside inside the state or are members of the community

    • Organization must show they provide services to the community without charge or discounted

  • California Community Colleges

    • California community colleges and/or districts

    • Must submit an application with the current Management Information Systems code

Eligible Services

  • Data

    • Data Center Colocation-Gigabit Cross Connect-Colo GigE Charge

    • DS3 Data Circuit-Dedicated Data-Dedicated DS3 Charge

    • DS3 Data Circuit-Local Loop-Intrastate Local Loop Monthly Charge

    • Dynamic IP High-Speed Data-Dynamic IP High-Speed Port-Dynamic IP High-Speed Port

    • Dynamic IP High-Speed Data-Dynamic IP High-Speed Port-Dynamic IP Mixed Use Port

    • Dynamic IP High-Speed Data-High Speed Internet Service-Dynamic IP High-Speed Internet

    • Dynamic IP High-Speed Data-High Speed Internet Service-Internet Bandwidth - 45Mbps

    • Dynamic IP High-Speed Data-High Speed Internet Service-Internet Port

    • Dynamic IP High-Speed Data-Local Loop-Dry Pair Monthly

    • Dynamic IP High-Speed Data-Local Loop-Dynamic Internet Access

    • Dynamic IP High-Speed Data-Local Loop-Dynamic IP Mixed-Use Circuit

    • Dynamic IP High-Speed Data-Local Loop-Interstate Local Loop Monthly

    • Dynamic IP High-Speed Data-Local Loop-Intrastate Local Loop Monthly

    • Dynamic IP High-Speed Data-Local Loop-Mixed Use Circuit

    • Dynamic IP High-Speed Data-VPN Port High Speed-Interstate MPLS Fast Ethernet Port Speed

    • Dynamic IP High-Speed Data-VPN Port High Speed-Interstate MPLS Fast Ethernet Port Speed

    • Dynamic IP High-Speed Data-VPN Port High Speed-Intrastate MPLS Fast Ethernet Port Speed

    • Dynamic IP High-Speed Data-VPN Port High Speed-Mixed Use Port

    • Dynamic IP T1 Data-Dynamic IP T1 Port-Dynamic IP Mixed Use Port

    • Dynamic IP T1 Data-Dynamic IP T1 Port-Dynamic IP T1 Port

    • Dynamic IP T1 Data-Local Loop-Dynamic IP Local Loop

    • Dynamic IP T1 Data-Local Loop-Dynamic IP Mixed Use Circuit

    • Dynamic IP T1 Data-Local Loop-Intrastate Local Loop Monthly

    • Dynamic IP T1 Data-Local Loop-Mixed Use Circuit

    • Dynamic IP T1 Data-VPN - Remote Access-Intrastate MPLS - Remote Access

    • Ethernet Data Circuit-Dedicated Data-Dedicated Ethernet

    • Ethernet Data Circuit-Local Loop-Intrastate Local Loop Monthly

    • Ethernet Data Circuit-Local Loop-Mixed Use Circuit

    • Fast Ethernet Data Circuit-Dedicated Data-Dedicated Fast Ethernet

    • Fast Ethernet Data Circuit-Local Loop-Fast Ethernet Local Loop

    • Fast Ethernet Data Circuit-Local Loop-Internet Local Loop

    • Fast Ethernet Data Circuit-Local Loop-Intrastate Local Loop Annual

    • Fast Ethernet Data Circuit-Local Loop-Intrastate Local Loop Monthly

    • Fast Ethernet Data Circuit-Local Loop-Mixed Use Circuit

    • Fast Ethernet Data Circuit-Local Loop-UCaaS Standard Mitel Intrastate Local Loop

    • Fast Ethernet Data Circuit-VPN Port High Speed-Interstate MPLS Fast Ethernet Port Speed

    • Fast Ethernet Data Circuit-VPN Port High Speed-Intrastate MPLS Fast Ethernet Port Speed

    • Fast Ethernet Data Circuit-VPN Port High Speed-Mixed Use Port

    • Gigabit Data Circuit-Dedicated Data-Dedicated Gigabit

    • Gigabit Data Circuit-Local Loop-Interstate Local Loop Monthly

    • Gigabit Data Circuit-Local Loop-Intrastate Local Loop Monthly

    • Gigabit Data Circuit-Local Loop-Mixed Use Circuit

    • Gigabit Data Circuit-VPN Port High Speed-Interstate MPLS Gigabit Port Speed

    • Gigabit Data Circuit-VPN Port High Speed-Intrastate MPLS Gigabit Port Speed

    • Gigabit Data Circuit-VPN Port High Speed-Mixed Use Port

    • Point to Point-Point to Point Circuit-Interstate Point-to-Point Circuit

    • Point to Point-Point to Point Circuit-Intrastate Point-to-Point Circuit

    • T1 Data Circuit-Internet - 1.5Mb-Internet Bandwidth - 1.5 Mbps

    • T1 Data Circuit-Local Loop-Internet Local Loop

    • T1 Data Circuit-Local Loop-Interstate MPLS Local Loop

    • T1 Data Circuit-Local Loop-Intrastate Local Loop Monthly

    • T1 Data Circuit-Local Loop-Intrastate MPLS Local Loop

    • T1 Data Circuit-Local Loop-Mixed Use Circuit

    • T1 Data Circuit-VPN - Remote Access-Intrastate MPLS - Remote Access

    • T1 Data Circuit-VPN Port - 1.5Mb-Interstate MPLS Port - 1.5 Mbps

    • T1 Data Circuit-VPN Port - 1.5Mb-Intrastate MPLS Port - 1.5 Mbps

    • T1 Data Circuit-VPN Port - 1.5Mb-Intrastate MPLS Port

  • Voice

    • Advantage Business Lines

    • Business Line-Basic Service

    • Business Line-Basic Service-TecPath

    • Dynamic IP - Lines-Basic Service-Business Line

    • Dynamic IP - Lines-Basic Service-Dynamic IP Lines

    • Dynamic IP - Trunk-Call Paths-Call Paths - PRI/CAS

    • Dynamic IP - Trunk-Call Paths-Call Paths - SIP

    • Dynamic IP - Trunk-Foreign TN Off Net-FUSF (VOIP)

    • Dynamic IP - Trunk-Local 20 Number Block-20 DID Station Numbers

    • Dynamic IP - Trunk-Local 20 Number Block-DID Station Number(s)

    • Fast Ethernet Data Circuit-VPN Port High Speed-UCaaS Standard Mitel Intrastate Port Charge

    • Trunk Group-Basic Service-TecPath

    • Trunk Group-DID DNIS Routes-DID DNIS Routing

    • Trunk Group-Local 20 Number Block-20 DID Station Numbers

    • Trunk Group-Local 20 Number Block-DID Station Number(s)

    • Trunk Group-Local Loop-Intrastate Local Loop Monthly

    • Trunk Group-Local PRI T1-PRI T1

    • Trunk Group-Local PRI T1-PRI T3

Questions

If you have any questions about the CTF process please refer to the CPUC CTF website: http://www.cpuc.ca.gov/ctf/.

Please reach out to the below contact for any additional questions you may have regarding CTF funding:

Timothy Ciabocchi

[email protected]

501-748-7286

$24.99 Fiber Internet Eligibility: Limited Time offer good through 3/26. To be eligible, must be a new Kinetic Broadband Internet customer (i.e., you have not received Kinetic Internet service within the past 30 days) to qualify. Advertised rate is for 1 year and is based on 100Mbps service (and includes $5/mo. AutoPay bill credit). After the advertised rate period, the then current standard rate will apply. Printed bills incur a $2/mo. charge for paper billing (excluding MN, NE, NM, NY, OK, PA, TX, or otherwise prohibited). Promotional credit applicable at sign-up; AutoPay requires separate enrollment. Register for AutoPay though the Go Kinetic Portal or by calling a service representative at 877-807-9463. After enrollment, $5 AutoPay bill credit may take up to two billing cycles to reflect on the bill. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

Bundle Offer: Subject to Change. Bundle Offer: Subject to Change. Broadband Internet customers (existing or new) receive $20.00/mo. credit on their Kinetic Broadband bill if customers have eligible (existing or new) Wireless Services from AT&T Mobility. Wireless Services Requirements: Must be a new or existing AT&T wireless customer. Customers (having the same billing address) must maintain both services in order to continue to receive broadband credit per month, for up to 24 months. Limit: One bill credit per eligible Kinetic/AT&T Mobility bundle account. Credit will appear on the bill following activation of both Broadband and Wireless Services, or for existing customers, when existing services have been confirmed by Kinetic. New Kinetic Broadband customers must activate Wireless Services from AT&T within 90 days to receive bundle credit as new customer. Wireless Services provided independently by AT&T Mobility, and Kinetic makes no warranties or representations regarding Wireless Services. Bundle offer terms and conditions are subject to change and may be modified or terminated at any time without notice.

*Broadband and Wireless services billed separately. Credit restrictions may apply; acceptance by one company does not guarantee acceptance by the other.

Wireless Services: Subject to Consumer Service Agreement (att.com/consumerserviceagreement). Credit approval required; Deposit: may apply. Limits: Purch. & line limits apply. Additional AT&T fees & Govt. Taxes: Apply per line & include Administrative/Regulatory Cost Recovery Fee (up to $3.49) & other fees which are not government-required. Additional one-time AT&T fees may apply. Govt. taxes are extra. See att.com/mobilityfees for more details. Usage, speed, coverage & other restrictions apply. International and domestic off-net data may be at 2G speeds. AT&T services subject to AT&T network management policies. See att.com/broadbandinfo for details. Pricing, promotions, terms & conditions subject to change & may be modified or terminated at any time without notice. ©2025 AT&T Intellectual Property. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners. 

Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

*Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service. Open to new Kinetic Broadband Internet customers who haven't had Kinetic Internet in the last 30 days. Promotional price applies for 12 months, it includes a promotional sign-up credit & a $5 monthly AutoPay discount (separate enrollment required). The AutoPay discount may take two billing cycles to appear. Enroll in AutoPay at www.windstream.com/gokinetic or call 877-807-9463. AutoPay enrollment is required for the $5 discount.

Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

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