Lifeline Assistance Program

Lifeline is a federal program that helps qualified individuals lower their monthly cost of phone or internet service. You can apply your monthly Lifeline discount to either your phone or Internet service, but you can only receive a discount on one option: phone or Internet.

This service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household.

Eligible customers will receive a credit per month on their Windstream bill. Residents of federally recognized tribal lands may receive an additional reduction. Additional state support may be available.

Minnesota residents – if you are a low-income household or are enrolled in government programs, like snap or medical assistance, you may qualify for a discount. Contact the minnesota public utilities commission for assistance at consumer.puc@state.mn.us or 651-296-0406 or 1-800-657-3782

Information

All information about the Lifeline discount program can be found at www.lifelinesupport.org.

Lifeline Applications

Please select the appropriate application for your state. If you live at an address occupied by multiple households, you also need to complete the Household Worksheet (or the Spanish language Household Worksheet) along with your application.

Mississippi, Missouri, New Mexico, North Carolina, and Pennsylvania—  Go to Application

Nebraska —  Go To Application

New York — Download application

Texas (LITE-UP Application) — Download application

All other states — Download application

All other states (Spanish) — Download application

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