Once your information has been successfully submitted, there are still a few important steps we need to take on our end to verify and process your enrollment. While we are currently experiencing very high demand, please rest assured that we are working as quickly as possible to do so. We will contact you to let you know:
• Once everything is confirmed – You will receive an email stating that your enrollment has been approved, the ACP credit has been applied to your Kinetic account and you should see it on your next bill
• Or, if there are any issues – We will email you so we can work through it together
We understand how critical this is and we thank you for your trust and patience with this important matter.