To see plans for your address, check availability.
Loading...
location_on
    AccessoriesSupport
    Articles
    May 16 2019

    What Internet Speed Do I Need at Home? A Quiz

    If you recall, bandwidth is the volume of data that can be transmitted over the Internet over a certain amount of time. It’s become synonymous with Internet speed and can sometimes be elusive, especially when you’re trying to determine how much bandwidth you need.

    You may already know that to calculate your bandwidth needs you’ll want to take into account several factors, such as Internet activity, number of people in your household and more. But, to get those down to an exact T can seem a little worrisome.

    Bandwidth Needs Quiz

    After all, you don’t want an Internet speed that’s too slow to accommodate your online activities. On the other hand, you don’t want to be paying for much more bandwidth than what you actually need. So, you’ve got to look for that sweet spot, that Internet speed that is just right.

    At Kinetic by Windstream, we want to make that process as easy as possible for you. That’s why we’ve created a quiz to help you get the closest estimate of just how much Internet speed your household needs.

    1. How many people in your household use the Internet?

    a. 1-2b. 3-4c. 4+

    2. How many devices connect to the Internet in your household? (smartphones, tablets, computers, smart home devices, etc.)

    a. 1-3b. 4-6c. 7+

    3. How often does your household stream content (e.g., shows, movies, music)

    a. Rarelyb. Weeklyc. Daily

    4. How many devices are typically streaming at once?

    a. 1b. 2c. 3+

    5. How often does your household play video games online?

    a. Rarelyb. Weeklyc. Daily

    6. How often do you livestream, video chat or make phone calls online?

    a. Rarelyb. Weeklyc. Daily

    7. What time of day is your home Internet most at use?

    a. Morningb. Afternoonc. Evening

    8. How often do you download large files using your home Internet?

    a. Rarelyb. Weeklyc. Daily

    9. How often do you upload large files using your home Internet?

    a. Rarelyb. Weeklyc. Daily

    If You Answered Mostly A’s: Keep It Kinetic

    Your Internet usage is likely low to moderate, and when you do get online, it’s most likely for basic web browsing, email and other low-consumption activities. You also might have the connection all to yourself. With those factors in mind, we recommend minimum broadband speeds. That’s currently defined by the FCC as having 25 Mbps download and 3 Mbps upload speeds. This will handily take into account any music, shows or movies that you’ll be streaming, as it’s the recommended Internet speed from most streaming services.

    If You Answered Mostly B’s: Toeing the Line

    Your broadband estimates are a little harder to get on the nose. Yes, you’ll be somewhere in between 25 Mbps and one Gig in terms of speed, but that spectrum is pretty wide. And, what’s best for you will likely depend on your individual answers to many of the questions above.

    For example, if you said that there are usually three or more different streams going on at once, your bandwidth calculation will likely be on the higher end of the spectrum. The same could be said if you’re downloading large files frequently. If, however, you’re streaming one thing at a time, with an extra stream every now and then, and you play online video games often, you may want to go with a middle tier Internet speed, like 50 Mbps.

    If you selected mostly B’s, though, and you do a lot of uploading (whether it’s large files or video chatting), you may want to look into getting one Gig Internet speeds, as that is currently the only solution that provides symmetrical download/upload speeds.

    If You Answered Mostly C’s: Go Gig

    Your household has a lot going on. Whether it’s the number of people, the number of devices or the number of people on the number of devices all at once, you’re going to want a robust Internet connection and fast speeds to handle every online need. That’s why we would recommend Kinetic Gig speeds here.

    Not sure about Gigabit Internet? It’s the fastest around, offering up to 1 Gbps (1,000 Mbps) download and upload speeds. It’s also more reliable than DSL or cable Internet simply because its data transportation method uses fiber-optic cables instead of copper wire. Those cables, made of glass, help protect your connection from outside interference, such as weather conditions, but also helps maintain a strengthened connection no matter the distance from the source.

    What You Need to Know About Your Kinetic Internet at Home

    Check out the infographic below, which explains exactly what's happening to your Windstream internet when most of your devices are connected and how you can avoid slower connections during peak hours.

    So Whats the Catch?

    The one downside to Gigabit Internet is that it’s not readily available everywhere. Check here to see if Kinetic Gig has made it to you area. If not, don’t fret! Our Kinetic by Windstream team is working diligently to add fiber optics to more areas every day to fulfill our customers’ needs. And, in the meantime, see what other high speeds your household can enjoy.

    Do you have an Internet connection that best matches your online activities? If not, you may want to look into a speed upgrade. Visit our Kinetic Internet page to see which speeds are available in your area!

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

    We value your privacy

    We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. Learn more here