Articles Jun 11, 2018

Where We Stand: Our Commitment to Our Customers

Net Neutrality and Internet Privacy have become popular talking points and we understand there may be confusion about these topics. As your Internet service provider, we wanted to remind our customers of our commitment to our customers’ privacy, as well as where we stand in regards to Net Neutrality.

Windstream supports an open internet and values our customers’ ability to access the world. We do not block or slow down any internet traffic such as streaming or web browsing.

We also wanted to remind our customers that Windstream does not collect and sell our customers’ information to anyone, including third parties. You can read more about this topic on our Customer Privacy support page.

Above all, we are committed to protecting our customers’ privacy on our network today and well into the future. We stand by our mission to provide a fast, secure, and reliable high-speed connection and to allow our customers to do everything they love on the Internet, without interference.

Thanks for being our customer.

Related Entries

Articles Apr 12, 2019

What is OTT TV, and How Is It Better Than Cable for Streaming TV Shows?

Satellite providers led the pack, making up more than 80 percent of leaving subscribers, though cable providers still saw a year-over-year increase in their losses.

Articles Oct 12, 2020

Kinetic Kids Halloween Contest

The Kinetic Kids Photo Contest is the not so spooky way to share some Halloween fun and win prizes.

Articles Mar 23, 2022

5 Benefits of Fiber Internet vs. Other Residential Broadband Access Methods

What is fiber internet?

Broadband is defined as public high-speed internet. As for the difference between broadband and fiber, fiber is a way to access broadband. Historically, people associate residential broadband connections with DSL and copper lines. But there’s a range of existing methods for accessing broadband. That includes cable modems, wireless connections and satellites. Fiber started becoming an internet connection option for homes in the early 2000s, and is arguably better than any other access method for broadband. Fiber works off of digital signals that travel over fiber-optic, which uses glass particles that reflect light. “Fiber is great for any speed, any use case, any customer out there,” Pieroni said. “If you have the opportunity to take fiber, it is the preference over any other access method.” Want to know why? Here are five advantages of fiber internet vs. other broadband access methods.