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    Jul 8 2019

    Why Kinetic Gig is the Best Internet for Online Gaming

    Or, maybe, it’s when your team is in a tight race to get those 50 kills in Halo’s slayer mode when your Internet crashes — more than once. And, before you can really crush it and help bring your team to victory, you’re kicked out for a certain period of time because the online gaming gods think you’ve quit too many times.

    Sound familiar?

    As a gamer, you’re naturally wanting the best Internet. But, what factors into the best Internet for gaming?

    Most will likely think it’s speed. After all, a slow Internet connection can mean the difference in whether someone is actually enjoying that movie or still waiting for it to buffer. Or, whether your favorite game will even load or you’re stuck in the players’ forum.

    Remember that speeds are broken down into download speeds and upload speeds. You’ll find that many of the most popular consoles — like the Xbox One or PlayStation 4 — will have similar requirements for Internet speeds, but, depending on your household and usage, you may likely need more. If, for example, you typically live stream your online games on Twitch, you’ll want an Internet solution with faster upload speeds.

    But, Internet speed isn’t the only thing to consider. The real biggie? Latency, also known as “lag” or “ping.”

    Ping, measured in milliseconds (ms), is the reaction time of your connection. In other words, it’s how long it takes your device to respond to requests by other devices. This is most important when timing is crucial, like online gaming. A faster ping speed is one that’s closest to zero, but “acceptable” speeds are those under 100 ms. If your ping rates are above 150 ms, you likely aren’t doing much gaming as your connection is lagging. Typically, broadband — which is defined by the Federal Communications Commission as having a minimum download speed of 25 Mbps and a minimum upload speed of 3 Mbps — is expected to have a latency of below 100 ms and often lower than 30 ms.

    Take a look at the recommended download/upload speeds and maximum allowable ping rates for these gaming consoles, according to High Speed Internet:

    A couple of things to note here is that these requirements are listed for just one player. So, if you’ve got a few online gamers in your household, you’ll want to multiply the recommended speeds by that amount.

    So, where does that leave you? On this National Video Game Day, Kinetic by Windstream is here to help get you the best Internet for your online gaming needs.

    Before we get started, you’ll first want to run an Internet speed test. The test will reveal your download and upload speeds, along with your ping rate. You’ll want to do this regularly, by the way. But, for the purpose of this exercise, you’ll get a snapshot of how your Internet is performing.

    Are you getting the results you expected? If not, use these tips to combat latency, ensuring optimal speeds every time you play.

    1. Get a little closer to your router.

    Your proximity to your router will have a significant effect on your Internet speeds and ping rates. The closer you are, the better off you’ll be.

    This will also ring true for the wired versus wireless debate. A wired connection — hooking up your laptop to your router with an ethernet cord — will give you the best Internet connection when you’re gaming.

    2. Turn off competing devices and activities.

    Ensure that nothing else is eating up your bandwidth. Are you also downloading or uploading large files? Is someone else streaming shows and movies? Are all of your smart home devices on?

    Other devices that are using your home Internet will affect your gaming speeds and ping rate. That’s particularly the case if you’ve got other high-bandwidth activities, such as streaming on a 4K television.

    3. Reboot your router and modem.

    If you’re still noticing lag in your games, try restarting your router and modem. To do so, you’ll unplug both, and wait for about one minute. Then, plug in the modem only, and wait another minute. Next, plug in your router, and wait until it’s fully recovered, usually you’ll see green lights.

    4. Upgrade your router and/or modem.

    Older modems and routers may not be able to handle faster speeds, like gigabit Internet. Make sure that your equipment is capable of managing your online gaming needs. If it isn’t, it may be time for an upgrade.

    5. Get a faster Internet speed.

    If you find that you’ve tried just about everything and your Internet speed and ping rates still aren’t up to snuff, you may want to look into a faster speed. Kinetic by Windstream offers different speed tiers that reach as high as one Gig. See what’s available in your area by entering your address here.

    Try all of the tips above to reduce latency and get the best Internet speeds for gaming.

    Your best bet, though? Go all in with fiber Internet and Kinetic Gig. Windstream’s gigabit Internet transmits data using fiber-optic cables, which are less susceptible to outside forces like power outages or distance. And, while it comes in different speed tiers, fiber Internet can reach download speeds of up to one Gig (and have symmetrical upload speeds). You won’t have to worry about lagging the next time you’re on top of your game and about to win it all!

    Learn more about how Kinetic Gig can support your online gaming needs, whether you’re playing on a PC, a Mac or a gaming console.

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal[www.windstream.com/gokinetic] or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

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