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    Aug 7 2020

    Faster Broadband Now Available from Kinetic by Windstream in Ashland

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    “Now more than ever, staying connected is critically important,” said Jeff Small, president of Kinetic. “Our customers need connections to allow them to live, work and go to school wherever they live.”

    The project is part of a multi-year investment program to deploy in fiber and fiber-like services to communities across the Kinetic network. In the first half of 2020, Kinetic enabled approximately 100,000 new locations with gigabit-capable services. That investment means when internet use soared more than 30 percent earlier this year, the network was well-equipped to handle it without slowing down.

    Residential customers can take advantage of these speeds to work from home, to stream video or for gaming while safely navigating the internet with the benefit of our award-winning Kinetic Secure service. Business customers can take advantage of fiber fast speed offers together with Kinetic’s reliable voice and award-winning collaboration system, HD Meeting by OfficeSuite UC.

    Customers can call 855.804.6925 to find out if they are eligible for a speed upgrade and how Kinetic can help meet their home or business needs.

    To learn more about Kinetic by Windstream, visit www.windstream.com.

    Kinetic: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1,000 Mbps upload speed, which is nearly 30X faster than the best advertised cable internet speed, which has 200 Mbps upload speed.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2024 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

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