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    Press Releases
    Oct 26 2020

    Kinetic by Windstream Announces Fiber to Maysville Industrial Parks

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    This afternoon, the Kinetic by Windstream team was presented a Maysville-Mason County Appreciation Award and gift set from local dignitaries with the City of Maysville, Mason County, Chamber of Commerce and Executive Director of the Maysville-Mason County Industrial Development Authority for work to attract new business and industry to the area. Kinetic, in turn presented Mitsubishi, an industrial park tenant, with a customer appreciation plaque.

    “We are thankful for the business relationship between Windstream and Mitsubishi Electric Automotive America, Inc.  It is great to have fiber in the Maysville area and MEAA is anxious to experience the improved high-speed service! “stated Kenny Pitakis, Plant Manager- Maysville Plant of Mitsubishi Electric Automotive America, Inc.

    “Reliable, high-speed internet at a reasonable rate is one of the raw materials communities need for economic development,” said Windstream Kentucky President Brian Harman. “We are proud to be a community partner with Maysville and communities across Kentucky to bring high-paying jobs and innovation to our neighbors.”

    Today’s announcement is part of a multi-year program to invest billions of dollars in capital to bring fiber-backed gigabit services to millions of customers across its 18-state footprint. Through the first six months of 2020, Kinetic enabled approximately 100,000 new locations with gigabit-capable services. The fiber and fiber-fast technology deployments are continuing.

    “We greatly appreciate Windstream’s investment in Maysville and Mason County, Kentucky.  Investments in infrastructure not only support today but ensure the future of our community.  The current pandemic certainly underscores that fact with so many working learning and living from home.  Today’s investment is another indicator that Maysville and Mason County’s future is very bright indeed as it highlights that Maysville and Mason County Kentucky can accommodate any commercial and industrial broadband needs”, stated Mason County Judge-Executive Joe Pfeffer.

    Gig-speed service provided through fiber are important, especially for business and industrial customers to manage complex communication systems. Additionally, Kinetic’s SD-WAN solution helps small and midsize companies manage their broadband usage while OfficeSuite UC®, the company’s award-winning, cloud-based voice and collaboration solution, enables them to conduct business anywhere.

    Additionally, high-speed internet enables possibilities for communities from distance learning to work-from-home opportunities to cutting edge video and gaming options, and the new Kinetic is delivering in meaningful ways.

    For more information visit windstream.com.

    DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal[www.windstream.com/gokinetic] or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

    Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

    Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

    Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

    99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

    Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

    Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

    Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

    *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

    Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

    Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

    © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

    Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

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