At Kinetic by Windstream, we’re always striving to give you — our customers — the best. That’s why we’ve been investing in our network infrastructure to give you the high-speed, reliable Internet that you deserve. And yes, that includes Kinetic Gig, our unlimited high-speed Internet service.
It’s currently available in more than 150 communities across 16 states, and we are continuing to expand to give you the highest levels of service and technological innovation. (Check this page to see if it’s available in your area!)
Just learned that Kinetic Gig is available in your area and ready to make the leap to unlimited internet? Unfortunately, it’s not as easy as calling your internet service provider, Kinetic by Windstream, and asking for an upgrade to gigabit internet.
You’ve got to make sure that your current technology is up to par, too, because if your devices — particularly your older ones — can’t support One-Gig speeds, then you won’t get the speed for which you’re paying.
Use these four steps to prepare your tech for Kinetic Gig.
1. Strengthen your wiring.
You’re always going to get the very best Internet speed — whether you have fiber Internet, cable Internet or DSL Internet — with a wired connection, or with an ethernet cord. If you’re going this route, you’ll need at least a Cat5e ethernet cable to support gigabit Internet, but it wouldn’t hurt to get a Cat6 or Cat6a ethernet cable to jump ahead of the digital curve.
2. Dig into the details of your router.
But, let’s be honest. The likelihood of using a wire to connect your portable devices — laptops, tablets, cell phones, etc. — to the Internet is slim to none. And that means you’ll have to check another device to see if they are capable of giving you One-Gig speeds: your router.
Routers made in the last few years have ports that are already configured to allow for ethernet cables that support gigabit Internet. If you have an older router, though, you may need to upgrade to a gigabit-compatible router.
If you aren’t sure what kind of ports your router has, do a quick search online using its product number.
3. Check your devices’ Wi-Fi standards.
The Wi-Fi Alliance has set an official standard of 802.11ac to be gigabit compatible. Your devices, from your router to your computer, should support that same gigabit Wi-Fi capability. If your router doesn’t, you’ll need to upgrade. If your computer doesn’t, you could buy a Wi-Fi adapter for it. (Note that the alliance comes out with new standards as technology improves.)
4. Update your router’s firmware.
Hopefully, you enabled automatic updates of your router when you first installed it. But if you haven’t, you’ll have to go into your router’s settings and do so manually.
Now that you’re all prepared, give us a call about getting Kinetic Gig in your home today! And, if you need additional Wi-Fi technical support, sign up for Windstream Shield Connect, which includes installation and activation support.