You may have noticed when you logged into your Windstream email on our website, it looks a little different. It is! Windstream is in the process of upgrading the web-based email and to help you navigate through it, we wanted to share some tips to help enhance your Windstream experience. Check it out!
How do I compose a new message?
When you log into your email, on the left side of your screen, you will see a Mail tab. Below that, you’ll see “New Message.” Click this and a new message will come up. Compose away! You can also save your message as a draft and check spelling. If you click on Options, you can make your email a high priority or request a read receipt.
Where can I find my Contacts?
Next to the Mail tab, is your Contacts tab. Here you can Add, View, Edit and Delete contacts by selecting the down arrow next to Contacts.
Can I be in control of how I view my messages?
Yes! In the upper right corner, you will see View. Here, you can select to group and sort your messages as you want. There is also an option to select called “Reading Pane.” You can use this feature to move the message preview pane to the bottom or to the right of your emails or you can remove it all together. The choice is yours!
How can I find a certain email?
Once you have logged into your email, at the top right there is a search field. Here you can select the Mail tab. You can search by recipient name or a keyword of the email you are looking for such as “Recipe” or “Hotel reservation.” Need to search the internet? No problem! Select the Web tab to search in the same field.
How do I print an Email?
Within an email, there is a menu bar with options allowing you to Reply, Forward, Delete and Mark as Spam. To Print, Click on Actions and Print will be the first option to select. Click it and following the prompts according to your printer set up.
How can I get rid of the Advertisement under my folders?
Easy! Click on the down arrow next to Advertisement.
Windstream values your time and business and we hope these tips are helpful. We want to make sure you have the best experience possible. If you have additional questions regarding the new Windstream email format, feel free to view How To videos here. You may also visit the Windstream Support page to Live Chat or contact Technical Support by phone at 800-347-1991 24 hours a day, 7 days a week.