Hurricane Florence

All Customers impacted by Hurricane Florence, we encourage you to follow us on Facebook or Twitter for more info.

Stay Safe!

Chat With a Windstream Live Agent

Need an answer fast? Our knowledgeable representatives can give you real-time assistance.

Available Monday – Friday, 8 a.m. – 6 p.m., and Saturday, 8:30 a.m. – 5 p.m. (ET)

Chat Now

Call Us

Sales

Sales Team 
(866) 445-8084
Available Monday – Friday, 7:30 a.m. – 7 p.m. (ET)

Account Support

Customer Service & Billing
(800) 347-1991 
Available Monday – Friday, 7 a.m. – 8 p.m. (ET), and Saturday, 8:30 a.m. – 5 p.m. (ET)

Order Status
(800) 481-5441
Available Monday – Friday, 9 a.m. – 7 p.m. (ET)

Financial Services Department

Payment Arrangements 
(800) 537-7755 
Available Monday – Friday, 7 a.m. – 8 p.m. (ET), and Saturday, 8:30 a.m. – 5 p.m. (ET)

Service Support

TV & Internet Technical Support 
Phone Service Repairs 

(800) 347-1991 
Available 24/7

Online Help Options

Visit our Support page, chat with our virtual agent, or email us directly for online assistance.

User icon

Ask Wendy

Our Virtual Assistant

Envelope icon

Email Us

Connect to Our Social Profiles

We're here to provide tips and helpful information when you need it most. And if you have a question, we're here to help with that too.

Facebook logo icon

Facebook

@WindstreamConnects

Twitter logo icon

Twitter

@TalkToWindstream

Visit Our Stores

Connect with us in person for hands-on advice, support and more.

Find a Store Near You

close

Discover the Services We Can Bring to You

Existing customer?

Sign in to use your current address.

New to Windstream?

Enter your address to see everything we have to offer you.

Need assistance? Call 1-866-819-1239 or Chat Now.

Discover the Services We Can Bring to You

Please enter your address to see services available in your area

Please try again.

Please try again, or

Need assistance? Call 1-866-819-1239 or Chat Now.

Sorry, we're having trouble locating

To ensure you’re in a Windstream service area, please speak to one of our representatives.

1-866-819-1239

or Chat Now.

You can also enter your address again or view other carriers in your area.

Sorry, we're having trouble locating

We found these potential matches. Is one of them yours?

Use This Address

Want to make a change?

Try Again

Want to make a change?

Try Again

Need assistance? Call 1-866-819-1239 or Chat Now.