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When testing with an ethernet (hard-wired) connection, you should ideally be getting at least 65% of your purchased speeds. So if you have 1GB/1000 Mbps fiber plan, your minimum speed test result should be 650Mbps. Because wireless connections have many factors Windstream can’t control, we cannot guarantee wireless speeds. 

With a fiber gigabit connection, your home internet will run more seamlessly across all your devices. Efficiently supporting multiple users on multiple devices, fiber gig internet assures you don’t stretch your bandwitch and risk unwanted buffering or lagging. With lightning-fast upload and download speeds, your household has the performance you need for streaming, gaming, remote work and more. 

There are a lot of factors that can affect your wireless connection, including location, interference, wireless technology and the shared bandwith of all your connected devices.  To manage every aspect of your in-home Wi-Fi, whether its managing your connections or troubleshooting your network performance, we recommened using our Kinetic Wi-Fi management tool. For additional support regarding your own wireless experience, contact on of our experts at 800-347-1991.