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      Privacy. Security. Peace of mind.

      Protect your family with the Kinetic Secure app, packed with features to guard against cyber threats and inappropriate content.
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      Exclusive Bonus Offer
      Get up to a $200 Reward Card.
      Sign up for a plan today and receive up to a $200 Kinetic Reward Prepaid Mastercard®.
      Use everywhere Mastercard® is accepted.
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      Stop cybercriminals in their tracks.

      Protect your online transactions, data, and activities with Kinetic Secure, advanced internet security that blocks online threats before they reach your devices.
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      Viruses
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      Protection in the palm of your hand.

      The Kinetic Secure app with new features is your internet security command center. This free download lets you manage your settings and provides even more layers of online protection. New features include:
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      Advanced protection against security threats
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      Parental controls that put you in charge
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      ID Monitoring, Password Vault, and Privacy VPN
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      24/7 Tech Support & In-home Wire Protection
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      Stay connected. Stay protected.

      24/7 Technical Support

      24/7 security team ready to help quickly fix any cybersecurity issues found on your devices.

      In-home Wire Protection

      Free repair for any damaged or defective Kinetic internet lines in your home.

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      Parental controls put you in charge.

      Kinetic Secure makes it easy to keep your kids safe online by helping you manage their online activity with the press of a button.
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      Block or filter harmful content
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      Set screen-time limits
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      Pause Wi-Fi for select devices
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      Track location and activity
      Stay updated
      Sign up for the latest deals, product news, updates to our expanding network, and more.

      By submitting your email address, you agree to receive future emails from Kinetic by Windstream. We'll email you offers and promotions about Kinetic products and services.

      Frequently Asked Questions

      • Premium Tech Support is able to resolve 95% of customer PC problems remotely through the user’s internet connection and over the phone. Because we are a remote service, it’s not necessary to send a technician to your home.

      • You must be a Kinetic Internet customer in order to purchase Kinetic Secure.

      Kinetic: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

      Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

      Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1,000 Mbps upload speed, which is nearly 30X faster than the best advertised cable internet speed, which has 200 Mbps upload speed.

      99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

      Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

      Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

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      © 2025 Windstream Intellectual Property services, LLC. All Rights reserved.

      Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.

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