The form that follows is for use only by SWORN LAW ENFORCEMENT OFFICIALS, specifically those requesting release of Windstream subscriber information on an EMERGENCY BASIS in order to assist in averting an imminent threat of death or bodily harm.
DO NOT USE THIS FORM FOR NON-EXIGENT MATTERS.
All other requests should be submitted to our Registered Agent, RASi, via emailing them at [email protected]
NOTE: A valid identifier is required in order to locate a Windstream account.
We cannot locate a Windstream account based on a user's legal name, date of birth, or Social Security number alone. We cannot process your request without a valid identifier.
For information about Windstream Subscriber Account Identifiers and more, please review our Windstream LEA Handbook or the Account Identifier section of the Home page before submitting your request.
Advisory Notice: Requests to Windstream Services, LLC through this system are accepted only from governmental entities authorized to obtain evidence in connection with official legal proceedings pursuant to 18 U.S.C. § 2703 and § 2711. Unauthorized requests will be subject to prosecution to the fullest extent of the law. By requesting access you are acknowledging that:
- You are a government official making a request in official capacity.
- The information provided is true and correct.
- The request pertains to circumstances that represent an immediate threat of death or serious bodily injury, for which your agency lacks sufficient time to obtain a subpoena, summons, court order, civil investigative demand, search warrant, or production order ("Information Request").