What can I do about telemarketing and hang up calls?
Hang up calls are often from telemarketers with auto dialing devices that sometimes call more numbers than they have operators available. Calls may be received between 7am and 9pm, 7 days a week. It is not unusual to receive three to five calls per day.
The best way to stop those calls is to register your phone number on the Federal Trade Commission's National Do Not Call Registry. Federal Do Not Call laws allow you to place residential landline and wireless phone numbers on the National Do Not Call Registry to prevent telemarketing calls to those numbers. If you would like to add your numbers to this list, you may do so by calling 1-888-382-1222, or by visiting www.donotcall.gov. Some states provide their own No Call List. Please contact your State Attorney General for details.
Please note that being on a federal or state Do Not Call list will not keep Windstream customers from receiving our marketing calls because we have an established business relationship with our customers.