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      New Mexico

      High Speed Fiber Internet in New Mexico

      Kinetic home internet delivers Gig speeds with 99.9% reliability.

      Here’s where we currently offer Kinetic Fiber Internet in New Mexico:

      Fiber speeds that fit your needs.

      100
      Mbps

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      1-yr price guarantee

      Affordable plan for basic online needs

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      Web browsing and email​
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      Social media​
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      Online shopping and banking​
      Included offers:
      • Save an extra $20/mo when you bundle with AT&T Wireless*
      BEST VALUE

      1 Gig

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      2-yr price guarantee

      High speed for work and play

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      Glitch-free video calling
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      Buffer-free 4K streaming​
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      Lightning-fast multiplayer gaming
      Included offers:
      • $100 Kinetic Reward Prepaid Mastercard®
      • Save an extra $20/mo when you bundle with AT&T Wireless*

      2 Gig

      lock
      2-yr price guarantee

      Next-gen speed for unlimited devices

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      Highest quality group video calling
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      Instant 8K and multi-stream 4K viewing
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      Pro-level gaming and VR with ultra-low lag
      Included offers:
      • $200 Kinetic Reward Prepaid Mastercard®
      • Save an extra $20/mo when you bundle with AT&T Wireless*
      Prices include a $5.00/mo discount with AutoPay, option to disable at next step.
      stay-connected
      New Mexico

      Why choose Kinetic?

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      You’ll enjoy consistent, high-speed connectivity without data caps or overage charges.
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      There are several internet plans to choose from, with ultra-fast and reliable speeds up to 1 Gig.
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      Customers get unparalleled service and support, with no annual contract necessary.

      Supercharged speeds,
      satisfied customers.

      Whatever you need, Kinetic can deliver.

      green speedometer

      Ultra-fast fiber internet

      Reliable internet for your home on our fiber-backed network.

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      blue screens devices

      TV and entertainment

      Start streaming with best-in-class live entertainment.

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      purple phone

      Voice services

      Unlimited nationwide voice calling with Kinetic phone service.

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      Stay updated
      Sign up for the latest deals, product news, updates to our expanding network, and more.

      By submitting your email address, you agree to receive future emails from Kinetic by Windstream. We'll email you offers and promotions about Kinetic products and services.

      DSL Promo Price: Customer will receive highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay though the Go Kinetic Portal[www.windstream.com/gokinetic] or by calling a service representative at 877-807-9463. If customer is not registered for AutoPay, customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the then current DSL rate for continued service and future rate increases may be applied. Customer may cancel at any time. Home Phone service not included in price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.

      Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.

      Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Kinetic will provision customer’s location for the fastest speed within the available range, but may be less than the maximum.

      Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.

      99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours does not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)

      Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.

      Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.

      Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provided the fastest connection then available; individual device connections speeds will vary due to a number of factors including, but not limited to; number of concurrent users and device limitations.

      *Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service.

      Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.

      Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.

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      Kinetic and Windstream are registered service marks or trademarks of Windstream Intellectual Property Services, LLC. All other marks are the property of their respective owners.