• How to Activate Your PC Protect Service

    Register Your PC

    Log in here with your telephone number and email address. You will need information about your computer, which can be found by clicking the "Start" button at the bottom of your desktop, right-clicking "My Computer", and then clicking on "Properties".

    Toll Free Claims Center

    In the event your PC hardware fails, simply call 888.273.0190 between the hours of 9am to 9pm EST, Monday through Friday for assistance with:

    • Windows Operating Systems
    • MS Office applications
    • Hardware failures
    • Accidental damage
    Remote Assistance and Repair


    A PC Protect Plan Representative can assist with downloading an application that allows "remote control" of your PC to begin diagnosing problems you may be experiencing. Please note that to receive Help Desk support you must be an active subscriber to the PC Protect Plan and have registered your PC.


    PC Repair

    • Nationwide network of repair technicians and depot repair centers
    • Once a claim request has been submitted, a technician will contact you within 48 hours to schedule an appointment, or we will ship a postage paid box for shipment of your PC to our depot repair. (Please note that your PC must be registered for 30 days to be eligible for repair or replacement.)

    For a complete description of coverage details, please see the PC Protect Plan Terms and Conditions.


  • Support

    We are ready to help

    Choose from the following options or get more help through the Support page.

    Sales Wendy   Ask Wendy

    Have shopping questions? Click here to chat with Wendy, our virtual customer service representative.

    FAQs   Need Help?

    Our support page provides answers to all your questions. Search or browse your way through our most popular topics and get your problem solved fast.

    Call Us   Get In Touch

    Call (866) 445-8084 for help from our sales team about your service options.

    For our customer care team, call (800) 347-1991 for questions about your existing service.