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Protect Your Devices & Personal Information

Our Shield Internet security packages are suited to complement your online experience. No matter which Internet protection plan you choose, you’ll have confidence knowing your personal information is protected against malware, ID theft and other online threats. To purchase, you must first add a Kinetic Internet package to your cart.

Shield Internet Security Packages

Shield Connect

$6.99 /mo.

Premium Wi-Fi device connectivity support makes sure you get the most out of your Wi-Fi network.

  • Expert technology help 24/7 for issues with installation, activation and more

  • Protection Plus covers repair costs for wiring, jacks or other equipment

Shield Lite

$8.99 /mo.

Internet Security Suite, basic security to protect your identity and data.

  • Identity theft protection with credit monitoring and access to credit report

  • Online data backup with file loss protection and cloud storage (up to 100 GB)

Shield Premium

$14.99 /mo.

Includes all features from Shield Standard, plus PC Protect and whole home tech help.

  • Coverage for computer hardware malfunction, as well as PC accidental damage

  • Remote, enhanced technical support for 10 internet connected devices 24/7/365

Existing customers, sign in to add a Shield Security Package to your cart or call (866) 445-8084 to order by phone.

A shield and lock icon.

Shield Connect

Premium Wi-Fi Device Connectivity Support is available 24/7 to help you solve issues with installation, activation or ongoing problems, so you can stay connected, secure and troubleshoot the Wi-Fi for all your devices.

Protection Plus is wire maintenance protection within your home. It covers all lines billed on the same account and provides protection from repair costs when a problem is found with your inside standard wiring, jacks or other owned equipment.

A shield and lock icon.

Shield Lite

Security Suite provides malware and virus protection against the latest threats 24/7, requiring no action on your part. Backed by renowned McAfee products, our software continually updates itself with new enhancements and upgrades delivered behind-the-scenes.

Identity Theft Protection provides you with personal identity theft, credit monitoring and instant access to your credit report and credit score. Our Identity Theft Protection also includes CyberGuard, which monitors known criminal websites for illegal trading of personal information. Other features include: Social Security number monitoring, change of address monitoring, non-credit loans monitoring, restoration services and one million dollar insurance.

Online Data Backup provides you with file loss protection and online media storage (up to 100 GB) and keeps a copy of your most important files so you never lose them. Access, organize and share your files from anywhere.

Shield Standard

Includes all features from Shield Lite, plus:

Tech Help is unlimited 24/7/365 technical support from our expert technology desk. Don't get frustrated spending hours trying to solve PC technical issues. Let our experts handle it for you, so you can spend time on the things you love.

Protection Plus is wire maintenance protection within your home. It covers all lines billed on the same account and provides protection from repair costs when a problem is found with your inside standard wiring, jacks or other owned equipment.

A shield and lock icon.

Shield Premium

Includes all features from Shield Standard, plus:

PC Protect is our premier hardware protection and replacement product similar to "computer insurance." It provides coverage for desktop or laptop hardware malfunction, as well as PC accidental damage. All tablets and e-readers are covered, as well as Apple or Mac computers.

Whole Home Tech Help is remote, enhanced technical support for 10 internet connected devices. If your issue involves software, networking or any device that plugs into a PC, chances are our experts can help you. You'll get your very own virtual IT department available all the time.

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