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Protect Your Devices & Personal Information

Windstream offers four Shield packages suited to complement your Internet experience — from our basic Windstream Shield Lite to our more robust Windstream Shield Premium package. No matter which package you choose, our Shield packages will give you peace of mind and confidence knowing your personal information is protected against malware, personal ID theft and other essential features.

To purchase one of our Windstream Shield packages, you must first add a Windstream Internet package to your cart.

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Products

Windstream Shield Connect

$ 6 .99 6.99/mo.

Premium Wi-Fi technical support

  • 24/7 comprehensive Wi-Fi device connectivity remote support
  • Covers an unlimited number of devices
  • Wire maintenance protection minimizes repair costs, if needed

Windstream Shield Lite

$ 8 .99 8.99/mo.

Our basic protection offering

  • Malware/Virus Protection for 3 devices
  • Personal ID theft defense & credit score access
  • File loss protection & online media sharing/backup (100 GB)

Windstream Shield Premium

$ 14 .99 14.99/mo.

Maximum coverage for all of your security needs

  • Includes all features from Shield Standard
  • Whole-Home premium technical support for up to 10 devices
  • Hardware protection and replacement for PCs or tablets

Existing customers, sign in to add a Shield Security Package to your cart or call (866) 445-8084 to order by phone.

Product Descriptions

Shield Lite icon

Shield Lite

Security Suite provides malware and virus protection against the latest threats 24/7, requiring no action on your part. Our software continually updates itself with new enhancements and upgrades delivered behind-the-scenes. Backed by renowned McAfee products, updates of any kind download faster. Our simple user interface is designed for ease of use.

Identity Theft Protection provides you with personal identity theft, credit monitoring and instant access to your credit report and credit score. It also provides you with SSN monitoring that alerts you when activities or changes take place using your Social Security Number. Our Identity Theft Protection also includes CyberGuard, which monitors known criminal websites for illegal trading of personal information. Other features include: change of address monitoring, non-credit loans monitoring, restoration services, and one million dollar insurance.

Online Data Backup provides you with file loss protection and online media storage (up to 100 GB) and keeps a copy of all of your most important files so you never lose them. It also allows you to share files with your family and friends and access and organize your files from anywhere.

Shield Standard icon

Shield Standard

Includes all features from Shield Lite, plus:

Windstream Shield Tech Help is unlimited 24/7/365 technical support from our expert technology desk. Don't get frustrated spending hours trying to solve PC technical issues. Let our experts handle it for you, so you can spend time on the things you love.

Protection Plus is inside wire maintenance protection within your home. It covers all lines billed on the same account and provides protection from repair costs when a problem is found with your inside standard wiring, jacks or other owned equipment.

Shield Premium icon

Shield Premium

Includes all features from Shield Standard, plus:

PC Protect is our premier hardware protection and replacement similar to "computer insurance." It provides coverage for desktop or laptop hardware malfunction, as well as PC accidental damage. All tablets and e-readers are covered, as well as Apple or Mac computers.

Whole Home Tech Support is remote, enhanced technical support for 10 internet connected devices. If your issue involves software, networking or any device that plugs into a PC, chances are our experts can help you. You'll get your very own virtual IT department available all the time. That means 24/7/365 access to our expert technology desk to solve any PC problems you might encounter.

Shield Connect icon

Shield Connect

Premium Wi-Fi Device Connectivity Support provides expert technical support, you’ll get the most out of your Wi-Fi network. Our expert technology desk is also available 24/7 to solve issues with installation, activation, or ongoing support, so you can stay connected, secure, and troubleshoot the Wi-Fi for all your devices.

Protection Plus is wire maintenance protection within your home. It covers all lines billed on the same account and provides protection from repair costs when a problem is found with your inside standard wiring, jacks or other owned equipment.

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