How can we help you?

All Account & Billing Topics

blue finance icon

Billing and Payments

Pay online, manage AutoPay, update details, print bills, and learn about fees.

View all 12 articles

blue mail icon

Email 101

Get Static IP, Shield Security, Speed Optimization, and Kinetic Secure Home.

View all 27 articles

blue mail lock icon

Email Security and Safety

Manage messages, settings, contacts, and access Windstream Webmail.

View all 5 articles

blue settings icon

Setting up my email

Set up Windstream email on Android, iOS, Windows 10, and Windows 8 devices.

View all 4 articles

blue mail address icon

Webmail

Manage text notifications and check contact details.

View all 2 articles

blue people icon

Referrals

Program terms, eligibility, and updates.

View all 3 articles

Manage your account

Sign in for quicker troubleshooting, personalized solutions, and updates on local issues.

women support call
Need Help Quickly?

Chat with us.

Online orders & billing support

Mon - Sun • 7:00 am - 7:00 pm (ET)

Technical support & phone repairs

Mon - Sun • 7:00 am - 10:00 pm (ET)

Email us.

For non-urgent matters, please email us and we’ll send you a thorough response within 2 business days.

Reach us by phone.

Chat with the right team for fast help, billing, tech support, or general questions.
purple account Support icon

Account support

Mon - Fri
7:00 - 20:00 ET
Sat
8:30 - 17:00 ET
call
(800) 347-1991
purple support icon

Service Support

Mon - Sun
24 hours
call
(800) 347-1991
purple financial icon

Financial

Sat
8:30 - 17:00 ET
Mon-Fri
8:00 - 18:00 ET
call
(800) 537-7755
purple sales icon

Sales

Mon-Fri
7:00 - 22:00 ET
Sat
8:30 - 20:00 ET
Sun
9:00 - 19:00 ET
call
(866) 703-8175
purple order updates icon

Order Updates

Mon - Sun
24 hours
call
(800) 481-5441

Visit a Kinetic Connection Center

Connect with us in-person for support.

Telephone directory FAQs

  • To request a printed copy of the white pages, please contact us at 1-844-339-6334. You are eligible to receive one free directory in a 12-month period but note that any additional requests may have associated costs.

  • You can access the most up-to-date information by visiting www.therealyellowpages.com online.