Support Categories

How do I recover or reset my email password?
Accounts that are inactive (without any Webmail, POP or IMAP activity for 180 days) will move to inactive status after 180 days and not be accessible to the end user. To resolve this, call support at 800-347-1991. Note: To recover your password, you must have first completed the security... Read More...
How do I check my Windstream email?
Go to and click email on the top right of the menu bar, or go to to go directly to the email login screen. Use an email application on a smart phone. Use an email client on a computer. Note: Some email apps and clients will automatically know what... Read More...
How do I sign up for MyWIN?
Follow the below steps to register for MyWIN. MyWIN Registration Steps: Go to At the bottom of the login screen click "New User? Start Here" Enter your Account Number as it appears on your Welcome Email or bill, Last Name, Email Address, and Billing Zip Code.... Read More...
What payment options are available to pay my bill?
Windstream offers several convenient ways to pay your monthly bill. Your Windstream bill payment is due by the date provided on your bill. Late payment may result in additional charge that will be reflected on your next bill. Payment Options Online Go paperless and receive and pay your bills... Read More...

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