All Kinetic installations will be professional installed by a Windstream technician. While at the home, the tech will perform the following steps:
- Install Kinetic service, all receivers
- Program the Kinetic remotes to work with the customer’s TVs
- Provide an overview of the Kinetic remote
- Provide a brief overview of the Kinetic service-channel guide, DVR and Video On Demand
- Connect the customer’s computers to the gateway
- Set up the wireless network for the customer
- Show the customer how to access their SSID and wireless network.