How does the complaint process work?

Copyright owners or their authorized agent search for instances of possible infringement it identifies this activity, it provides the Internet Service Provider (ISP) a notice that includes the title of the copyrighted work, the date and time of the alleged infringement, and the associated Internet Protocol (IP) address of the computer that is alleged to be sharing the material. The ISP then forwards the notice to the subscriber that was assigned that IP address.

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