1-866-445-8084Internet & Security
Internet Availability FAQ
When will Kinetic Fiber be available at my home?
How much does Kinetic Internet cost?
What internet is available at my address?
What internet services does Kinetic by Windstream provide?
What is Kinetic by Windstream?
What is Kinetic Internet?
What products does Windstream offer?
What type of equipment is required?
Where is Windstream offered?
Why choose Kinetic Internet?
Kinetic Secure - Internet
What are the requirements for a customer to purchase a Kinetic secure package?
Broadband Tier 1 Support & Premium Tech Support
Do I need Internet Security OTG if I’m careful?
How can I use my Kinetic Internet Security?
How does Internet Security and Internet Security OTG work?
How do I start using Kinetic Internet Security?
How many devices can be protected by Kinetic Internet Security?
How to qualify for a Kinetic Secure Package?
Is Internet Security different from Wi-Fi management?
Kinetic Internet Security Modem/Router Compatibility
What’s included in Kinetic Secure Packages support?
Managing Kinetic Internet Security Features
Premium Tech Support & Remote Customer Assistance
Trusting Internet Security and Internet Security OTG
Trusting Kinetic Internet Security
What are Parental Controls?
What are the content types for content filtering?
What data does Kinetic Internet Security collect?
What is Banking Protection?
What is Browsing Protection?
What is Smart Home Protection?
What is the Kinetic Internet Security offered by Windstream?
Why do I need Internet Security OTG?
Why do I need Kinetic Internet Security in my home?
Kinetic Secure Home
How to Install and Troubleshoot my equipment?
How to arm and disarm your system?
How to configure modes?
How to manage and test your Kinetic Secure Home devices?
How to manage members and admin?
How to manage my notification settings?
Kinetic Secure Home Devices
System Overview Kinetic Secure Home
What happens if I move?
What is Kinetic Secure?
Copyright Infringement
Could my Windstream internet service be disconnected?
How does the complaint process work?
How do I remove the files or programs causing this to occur?
How do I report alleged infringements to Windstream under the DMCA?
How will Windstream notify me if a complaint is received?
What action do I need to take?