Kinetic Secure Package Requirements

Customers must subscribe to a Windstream Internet plan.

Customers must have a compatible Kinetic Gateway.

Customers must download/install Go Kinetic to access of their new Internet Security product. Note: Go Kinetic is also required for Kinetic Wi-Fi Manager

Customers must download the standalone Kinetic Secure app available for Mobile and Desktop in order to access their new Internet Security OTG product.

Premium Tech Support will be able to resolve most of customer PC problems remotely through their Internet connection and over the phone. Because we are a remote service, we do not go into the home to do repairs.Examples of what is not included are:Failed/Broken Hard Drives

Adding more RAM

Cracked Motherboards