How do I get a Reverse DNS (PTR) record setup for my Windstream static IP address?

When you purchase Windstream static IP addresses, we are unsure what you will be using them for -- mail server, web server, internal server, etc.

By default, all Windstream IP addresses have a PTR record setup on them showing either of the following:

  • hXX.167.102.166.ip.alltel.net
  • hXX.167.102.166.ip.windstream.net

If a correct PTR record is not setup for your Windstream static IP, this could cause you problems with blacklisting or spam filters in the future. To get this type of DNS record updated, it is imperative that you let your Windstream sales person know which static IP will be used and the server name you want it to point to. The Reverse DNS (PTR) record needs to match the name of your server.

Another way for updating your static IP is to e-mail us at <a href="mailto:staticip@windstream.net & subject=Reverse%20DNS%20Entry%20Request">staticip@windstream.net with the following information:

  • First and Last Name
  • Contact Phone Number
  • Windstream Static IP Address
  • Fully Qualified Domain Name (this will usually be something like mail.domain or smtp.domain)

You will be contacted by a Windstream technician for assistance in getting your Reverse DNS (PTR) record setup.

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