How do I set up my wireless connection on my Android smartphone?

To set up your wireless connection on your Android smartphone, follow the below steps:

  1. From your home screen, tap the Apps located at the upper-right of your tablet screen.
  2. Tap on the Settings icon. NOTE: This icon picture may be different on your tablet!
  3. Tap on the Wireless and networks section, tap on Wi-Fi settings.
  4. Tap on Wi-Fi: Turn on Wi-Fi.
  5. Locate your wireless network name (SSID). For Windstream equipment, the wireless network name is located on the back of the router next to SSID. If your wireless router has it's wireless radio broadcasting it's Wi-Fi network (most have this by default), you should see your router's SSID listed on the list of networks. Tap on your wireless network's SSID
  6. If your wireless router requires a key or password, this prompt should appear. For Windstream equipment, this password is also located on the back of the router, next to Network/Security Key. Type in the key/password. NOTE: Some keys/passwords are case-sensitive, make sure you use uppercase and lowercase letters appropriately.

If you are successful, it should show the word Connected underneath your wireless router's SSID on this list. You should also see a status indicator icon on the bottom task bar, next to your clock.

How Can We Help You?

Search our article database to find answers to your question.

close

Discover the Services We Can Bring to You

Existing customer?

Sign in to use your current address.

New to Windstream?

Enter your address to see everything we have to offer you.

Need assistance? Call 1-866-819-1239 or Chat Now.

Discover the Services We Can Bring to You

Please enter your address to see services available in your area

Please try again.

Please try again, or

Need assistance? Call 1-866-819-1239 or Chat Now.

Sorry, we're having trouble locating

To ensure you're in a Windstream service area, please speak to one of our representatives.

1-866-819-1239

or Chat Now.

You can also enter your address again or view other carriers in your area.

Sorry, we're having trouble locating

We found these potential matches. Is one of them yours?

Use This Address

Want to make a change?

Try Again

Want to make a change?

Try Again

Need assistance? Call 1-866-819-1239 or Chat Now.