How do I change the wireless password on my 2-wire modem?

The below information is for customers who purchased a white, 2-Wire Modem (WITH Windstream logo).

Note: If your logo fits one of the descriptions below, click here for appropriate instructions and information.

  1. Black wireless modem (WITH OR WITHOUT Windstream Logo)
  2. White wireless modem (WITHOUT Windstream Logo) 

A default wireless password is assigned to each modem and is located on the side near the bottom. The password has brackets around it and will look like this: [xxxxxxxxxx]. 

To change the wireless password on your 2-Wire Modem, follow the steps below.

Note: You must do this from your Windstream connection. It cannot be done from a remote location.

  1. Go to http://192.168.254.254/ to change the name of your network on your 2-Wire Modem.
    • When prompted for username and password, use ‘admin’ for both.
  2. Click on ‘Home Network’ 
  3. Click on 'Wireless Settings'
    • In the ‘Wireless Security’ section
      1. Select the ‘Use custom pass phrase’ option and
      2. In the 'Key' box type the pass phrase you want to use. (The pass phrase should consist of 10 numbers.)
  4. ​Step 5: Click on the 'Save' button.

Your new 2-Wire Network Password has been saved. Write down your wireless network name and password and store in a safe place. You will be asked to enter for your password when you connect to your wireless network

How Can We Help You?

Search our article database to find answers to your question.

close

Discover the Services We Can Bring to You

Existing customer?

Sign in to use your current address.

New to Windstream?

Enter your address to see everything we have to offer you.

Need assistance? Call 1-866-819-1239 or Chat Now.

Discover the Services We Can Bring to You

Please enter your address to see services available in your area

Please try again.

Please try again, or

Need assistance? Call 1-866-819-1239 or Chat Now.

Sorry, we're having trouble locating

To ensure you’re in a Windstream service area, please speak to one of our representatives.

1-866-819-1239

or Chat Now.

You can also enter your address again or view other carriers in your area.

Sorry, we're having trouble locating

We found these potential matches. Is one of them yours?

Use This Address

Want to make a change?

Try Again

Want to make a change?

Try Again

Need assistance? Call 1-866-819-1239 or Chat Now.