How do I reset my Kinetic TV Password?

To change your Kinetic TV  username or password, go directly to Manage My Account and skip to step 4 or:

  1. Go to www.windstream.net
  2. Click on the My Account & Support drop down menu.
  3. Click Manage My Account.
  4. Enter your Windstream email address and password in the Online Account Options screen and click Login.
    • Note your Kinetic TV and Windstream email address username and password will be the same.
  5. Once you are logged in, click the link Change User Names, Passwords, & Email accounts.
  6. Enter your desired new user name or new password and click Change.

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