To change your Kinetic TV username or password, go directly to Manage My Account and skip to step 4 or:
- Go to www.windstream.net
- Click on the My Account & Support drop down menu.
- Click Manage My Account.
- Enter your Windstream email address and password in the Online Account Options screen and click Login.
- Note your Kinetic TV and Windstream email address username and password will be the same.
- Once you are logged in, click the link Change User Names, Passwords, & Email accounts.
- Enter your desired new user name or new password and click Change.